Pop-Up (Modal) Appears When Updating Plugins

  • Resolved jetxpert

    (@jetxpert)


    3 years, 8 months ago

    Good Day!

    Every time we try to update a plugin, we get this modal or pop-up (generated by UpdraftPlus).

    We have researched this forum and elsewhere and noticed many other users are experiencing the same (or similar) problem.

    The current solution provided by UpdraftPlus works only when updating plugins directly (Method 1) as shown here. However, it does not work when first viewing the plugin version update details (Method 2) (also shown here).

    To reproduce the issue, perform the following:

    (1) Go to WP Dashboard > Updates > Plugins (details)

    (2) Click on the plugin revision details link (details)

    (3) On the next screen, click “Install Update Now” (details)

    (4) UpdraftPlus pop-up appears when we click on “Install Update Now.” (details)

    Above is annoying. We do not need to see this pop-up every time we update a plugin using the method described above.

    Yes, we’ve tried your current solution, resetting our settings, clearing cache, and even re-installing your plugin. Still, the pop-up appears. Definitely a bug or code issue.

    Please provide a fix (code snippet, update plugin code, etc).

    Thank you!

    PS: We looked for UpdraftPlus’ official GitHub repository but couldn’t find one.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Thanks for letting us know.

    I will ask one of our developers to check on this.

    Best Wishes,
    Bryle

    Plugin Contributor DNutbourne

    (@dnutbourne)

    Hi,

    To completely disable the automatic backups pop-up, please add the following line to your wp-config.php file:

    define('UPDRAFTPLUS_NOAUTOBACKUPS', true);

    In the future, please post any support requests regarding the paid premium version of the plugin to our support forum or premium support request form.

    Best Wishes,
    Dee

Viewing 2 replies - 1 through 2 (of 2 total)
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