Pop up link doesn’t work

  • hello, the size chart link popup doesn’t work, it’s not clickable, the website is in coming soon mode, i have to give you admin credentials to see it, how can i do it?

    Thank you

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Hitendra Chopda

    (@hitendra-chopda)

    Hello there,

    Thanks for reaching out to us.

    You do not need to share any login detail.

    I think this issue is related to your current activated theme.

    Can you please share the theme name and product URL in which you facing the issue.

    We will review that page and provide you the solution.

    Best Regards,
    Hitendra & Customer Care team

    Thread Starter deny21

    (@deny21)

    Hi, the theme is Shopkeeper and this is one of the products: https://fizzuolo.it/product/alessia/

    the modal pop up link is not clickable, and i wonder to put it over variations instead under. Thank you so much

    roamingk

    (@roamingk)

    Was there any resolution to this? Am thinking about getting the plugin and an also using shopkeeper.

    Plugin Support Hitendra Chopda

    (@hitendra-chopda)

    Hello deny21, roamingk,

    Thanks for providing the URL and sorry to say but it is not working.

    Click here to review the site error.

    Without checking the issue on your site we are unable to resolve it.

    So, it would be good that, you can share your site URL so we can check your query in detail and provide you the solution.

    Best Regards,
    Hitendra & Customer Care team

    Thread Starter deny21

    (@deny21)

    U kidding right? I told that it was in coming soon mode, and i have to give you login credentials and you say “You do not need to share any login detail”. I can’t go out of coming soon mode, if you want i can give you credential. Sorry for my words, but you take one week to reply..

    Plugin Support Hitendra Chopda

    (@hitendra-chopda)

    Hello deny21,

    Sorry for the the misunderstanding about the Coming soon mode.

    Actually, this is open ticket system and visible for all so you can reach out our support team so you will get the quick feedback and solution of your query.

    Best Regards,
    Hitendra & Customer Care team

Viewing 6 replies - 1 through 6 (of 6 total)
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