Pop-up don’t show on the home page

Hello @jacquiz – sorry to hear that.

May I ask what other updates have you made prior to this happening?

Additionally, do you have any caching plugin active on your site? If yes, then could you please try to?disable asset caching?under your?Popup Maker?>?Settings?>?Misc?and check it again if that helps you solve the problem??
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?You can also check out this demo screencast to make it more clear for you:?https://share.getcloudapp.com/2NuyW0qE
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If that helps, then we would very much appreciate it if you could quickly?rate the plugin, just to help us spread the word.

Otherwise, for us to assist you further with your issue, you will need to escalate it directly to our HelpScout support desk. Check out this link:?https://wppopupmaker.com/support/?Thank you.

Hello @mariatogonon

I have used this fixed:
I’m curious if the temporary fix that I did will work for you too. Try downloading the “Enable jQuery Migrate Helper” plugin, activate, and in the plugin settings, select the earlier “legacy” version of jQuery (not the one that ships with the latest version of WordPress)

If this fixed your issue, it will also confirm my issue and help prove that the popup plugin is having issues with jQuery 3.5.1.

And it works. Can you help me what I should do?

I was also have this same issue. All the code was loading correctly, but the popup layer was set to display:none; at all times (Auto Open setting).

Installing jQuery Migrate and selecting Legacy version fixed my issue as well.

Hello @jacquiz and @bluesix

We apologize for taking long to get back. Kindly ensure you have the latest Popup Maker v1.16.1 and WordPress v5.7.1

If the issue persists, please could you add the below CSS under the Appearance > Customize > Additional CSS and see if that helps without the jQuery Migrate plugin:
.pum-overlay.pum-active,
.pum-overlay.pum-active .popmake.active {
opacity: 1 !important;
display: block !important;
}

Let us know how it goes or if this fixes the issue.