pop up doesn’t work on time delay trigger

Hi @toodles53562 ,

Thanks for reaching out.

It looks like a browser styling rule messes up how Popup Maker displays that popup. In techie terms, there’s a CSS conflict on that page.

Can you try the CSS override solution in this doc?

https://docs.wppopupmaker.com/article/544-your-popup-is-not-displaying-on-your-homepage#conflict

We used the browser dev tools to test that same override on your site. The good news is the fix worked for us ??

Here’s a demo of our test:

https://share.zight.com/rRuBmjOE

Our test is only temporary. You need to make the fix permanent on your site by following the instructions in the guide above.

You may use a plugin like Simple Custom CSS and JS to add the custom CSS to your site.

See this demo: https://share.zight.com/L1uyeGz0

Here’s a guide on Getting Started With Custom CSS:
https://docs.wppopupmaker.com/article/287-getting-started-with-custom-css

Please, let us know what happens.

This did work to make the pop up appear, but now the cookie doesn’t work and it pops up every time.

What browser styling rule is conflicting? I don’t have any custom code.

Hi @toodles53562,

Thanks for the response.

We checked your page and the popup we’re seeing is Popup #6906 which doesn’t have a cookie.

Please see: https://share.zight.com/Jru5myrl

It looks like you have two popups for “Event” and you only added the cookie to the latest one (#6918).

Could you check for us? Let us know how it goes. ??

Hi there,

I’m going to mark this as resolved as we haven’t heard from you in a while.

Feel free to create a new thread if you have other questions.

Thanks!