Pop up does not show up on homepage when using mobile

  • Resolved ailing

    (@ailing)


    2 years, 6 months ago

    While pop up works on homepage of desktop, it does not show up on homepage when using mobile (iPhone).

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Dear @ailing .

    Thanks for reaching out.

    So, we checked the provided URL, and it seems, a popup triggered for us:

    https://prnt.sc/Tz3PWw5S92iV

    If it is the popup you are referring to, it can be a cache-related issue.

    Kindly ask you to clear the cache and cookies for an accurate result.

    Thanks,
    Popup Builder Team

Viewing 1 replies (of 1 total)
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