pop up does not show any more

  • Resolved jarmuzek

    (@jarmuzek)


    3 years, 6 months ago

    hi

    i created a popup, which worked for the first time, now it is not showing any more. i have changed the settings and used private mode in browser, but still it is not there. also i would need an information by email to my private email address, once a visitor has used the popup. have chatted with a consultant, but no results found. I have also deactivated bloom (which usually shows a popup) any idea? thanks ingo

    The page I need help with: [log in to see the link]

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  • Thread Starter jarmuzek

    (@jarmuzek)

    I have build another pop up and added same display rules, one shows, one does not. yes enabled it just one than enabled the other, so just one is enabled…

    Plugin Support popupshelp

    (@popupshelp)

    Hello @jarmuzek ,

    We’ve just checked your site and your popup – it is working properly, showing up according to Display Rules that you have set for the given popup. Please make sure you are checking/testing your site and popup from the clean browser when you are testing if the popup is showing up correctly.

    Regarding subscription alerts via email, such a thing is possible if you are using follow.it as an email provider, you just have to enable that in the Publishing > Settings > Alerts section.

    Kind regards,
    MyPopUps Support Team

Viewing 2 replies - 1 through 2 (of 2 total)
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