Pop Up does not open on mobile

  • Resolved Hugo_R

    (@hugo-rubio)


    4 years ago

    Pop Up does not open on mobile.

    Hello,

    I have two activators installed, by url and by css. In desktop it opens without problems but not in mobile phones. Can somebody help me?

    I have it associated so that it is activated in the buttons of:SOLICITAR VERSIóN DE PRUEBA AHORA

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Bel

    (@belimperial)

    Hello @hugo-rubio

    Thank you for reaching out!

    We are sorry to hear you’re experiencing this issue on your site. I have checked your site and it seems the popup is working for mobile devices.

    Please see: https://www.loom.com/share/bb2354493c9949e99af3e31df6fdf674

    It seems this is could be a browser cache issue. I noticed on the sources of your site, it has a cache. Kindly clear the cache on the admin dashboard and after doing so, kindly clear the cache of the mobile browser. Then test the page using a private window.

    Hope that helps. If your issue is resolved please take a moment to rate and review the plugin.
    If you still need help please message us directly at https://wppopupmaker.com/support/

Viewing 1 replies (of 1 total)
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