Pop up appearing when scrolling on mobile (instead of click)

  • Resolved alartjc

    (@alartjc)


    5 months, 3 weeks ago

    Hi, the popup appears when scrolling on mobile.

    I put a popup class on objects on my page, to open the popup when the user clicks on it, but when I scroll on the mobile version it reacts as if I clicked on the element, so the site is completely impossible to visit because it opens popup windows each time we scroll.

    Any idea to solve this problem please ?

    Thanks by advance for your help.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Jawad Ahmed

    (@jawada)

    Hi @alartjc

    Thank you for reaching out, and we apologize for any inconvenience caused. While this feature should be functioning as expected, one workaround could be to limit the number of times the popup appears to users visiting the page. This should help prevent the popup from showing repeatedly. Rest assured, we will thoroughly investigate the issue and work on resolving it.

    You can find more information about setting limitations on popup displays Here.

    If you have any questions or need further assistance, please don’t hesitate to let us know.

    Best Regards.

    Thread Starter alartjc

    (@alartjc)

    Hi, thanks for reply.

    I was trying to use the popup as a modal so it won’t work for me.

Viewing 2 replies - 1 through 2 (of 2 total)
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