• Resolved codypollchaps

    (@codypollchaps)


    Hello,

    I’m having a issue with my pop up conflicting with a clients wordpress theme, more specifically their menu bar. Depending on the screen size the pop up will appear under the menu bar instead of above. Any solutions? I appreciate any and all help.

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • I’m having the same issue. pop up below menu.

    Plugin Support Dimitris – WPMU DEV Support

    (@wpmudev-support6)

    Hello there @codypollchaps,

    hope you’re doing good today! ??

    Could you please try the following CSS rule?

    .wph-modal.wph-modal-active {
        z-index: 9999;
    }

    You can insert it in Appearance -> Customize -> Additional CSS or in a Custom CSS area of your theme options (if current theme provide one).

    Warm regards,
    Dimitris

    Thread Starter codypollchaps

    (@codypollchaps)

    Dimitris,

    Thank you so much for the help! This solved my issue. Again, I appreciate it.

    This did not solve my issue. I did, however, add CSS ot move the whole pop down below the menu.

    Plugin Support Imran – WPMU DEV Support

    (@wpmudev-support9)

    Hello @dorysp

    Hope all is well!

    Looks like you have a different issue on your site which require a different solution. Per WordPress regulations please create a new topic in support forums and share a link to a page where opt-in is showing so we could have a closer look.

    I’ve marked this ticket as resolved for now, @codypollchaps if you need anything else at all, we’re here for you, please just reopen the ticket or create a new one.

    Kind regards,
    Nastia

    This actually did resolve my issue also. It looks like a previous developer had added a huge z-index for the header/menu area so I just added a larger number for the plugin. All works now.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Pop up and menu from theme conflict’ is closed to new replies.