Pop-over not showing to guest users

  • Resolved Ivan-Climbing

    (@ivanclimbing)


    2 years, 8 months ago

    I am not able to understand why popovers are no longer showing to guest users.
    I have deactivated my Toolset Access plugin, to no avail.
    Saved features and deactivated Travelers’ Map, no results again.

    Any idea what may be causing this issue?
    Ivan

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Camille V

    (@socrapop)

    Dear Ivan,

    Indeed, there is no link on your markers, the mouse cursor is not changing.

    I will need more information please,
    when you say “no longer showing”, it means it worked before? When? And what did you do between that moment and now?

    If you have a plugin or something that is adding some code to the WordPress Queries, it might be it. You mentioned Toolset Access, I don’t know that but I saw on google what it does. Maybe even after deactivating it, your posts are still in private mode or something?

    Also, I can’t debug anything on your website because I can’t open devtool console, you have a plugin or script that denies it (moreover, an intrusive script like that which is disabling right clicks and devtool console, could be the cause to a lot of problems I think, even your map problem)
    If we could see if there is an error in the console, that would help us here.

    Thread Starter Ivan-Climbing

    (@ivanclimbing)

    Hi Camille,
    I found out that was causing the problem was precisely the plugin that prevents right clicks. The name of the plugin is “WP Content Copy Protection & No Right Click (Premium)”

    Not only it is interfering with Travelers map popover but also with other layout issues.

    I shall take it form here. Thank you for your prompt support

    all the best
    Ivan

Viewing 2 replies - 1 through 2 (of 2 total)
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