POP/IMAP Bounce Handling not working with some subjects

  • Resolved DiegoM

    (@diegom)


    6 years, 6 months ago

    I have some error messages in the subject after sending the newsletter that the plugin is not identifying on the “IMAP Bounce feature”:
    – Mail delivery failed: returning message to sender
    – Undelivered Mail Returned to Sender
    – Delivery Status Notification (Failure)
    – Undeliverable: [subject of my newsletter came here]

    Are you planning to increase the list of errors?

Viewing 1 replies (of 1 total)
  • Plugin Author Tribulant Software

    (@contrid)

    @diegom

    The plugin doesn’t read the subject line of the email specifically, it reads the message content and looks at the status code inside the message to identify the bounce.

    We improved the bounce status codes more in our latest development version and will release an update shortly so will you please try the update when it gets released and post back here if you still have problems with it?

Viewing 1 replies (of 1 total)
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