Hi @soji89 @jaromeh ,
I sincerely apologize for the challenges you’ve experienced with our plugin, and I understand the frustration this situation has caused for you and other WordPress developers. I want to assure you that we take this matter very seriously, and we are actively working to help our users.
To provide some context, we are working in collaboration with renowned security research teams such as Wordfence and Patchstack WordPress Security. This partnership allows us to stay ahead of potential security vulnerabilities, and together we continuously research and address any issues that may arise.
Regarding the lack of communication and notifications, I acknowledge that we fell short in keeping you informed, and for that, I’m truly sorry. We are taking steps to improve our communication channels to ensure that such incidents are promptly and clearly communicated to our user community in the future.
To address the recent security vulnerability:
We had released an urgent update (V2.8.8 – 2024-01-01) that includes a fix for the identified issue.
Moving forward, we are implementing additional measures to enhance the security of our plugin to prevent similar occurrences.
I understand the impact this has had on your workload, and I genuinely regret any inconvenience caused. Your feedback is invaluable, and we appreciate your commitment as a user.
If you have any further questions or if there’s anything else we can do to assist you, please don’t hesitate to reach out. We value your feedback, and your experience is important to us.
Best regards,
Saad Iqbal