Poor Support Model, little help in forums.

  • No Support on Forum’s, I have Pro and have resolved myself to googling for all my answers, it’s a poorly run organization by people who most likely have like experience in managing are large project or customer service, there is a huge opportunity in the marketplace for a replacement builder because it’s unlikely WordPress project will change direction and will continue to fumble the ball and Elementor project is dependent on the status quo of the WordPress project.

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  • Hi @mballew,

    I am sorry to hear about the experience you had.

    would you mind sharing which forums have you tried reaching support?

    Have you received a reply from us?

    If you have tried contacting us, we would like to investigate what happened and turn your experience into a positive one.

    May you please contact us at: [email protected] with your username/ticket & more information for us to review?

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