Poor product image quality

  • Resolved magicpowers

    (@magicpowers)


    1 year, 11 months ago

    Hi

    I upload hi res high quality images of my products, (e.g. 2000 x 2000 px 1 Mb) which are sharp and crisp in the original file – and yet on the store and on product pages the image is losing significant amount of sharpness and focus, even when I disable compression. The image theme settings don’t seem to have any effect.

    Could you please advise what seems to be the issue here.

    thanks

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @magicpowers ,

    Thanks for reaching out!

    I understand that your product images are losing sharpness and focus, even when using hi-res and disabling compression, is this correct?

    After checking your site, here is what I see:

    Would you mind sharing a screenshot of the original image you have uploaded, as well as what you are seeing on your end on the product page?

    Snipboard.io can be used for easily sharing screenshots – please follow the instructions on that page, then paste the URL in this thread.

    Also, whenever a new theme is activated or image dimension settings are changed, old thumbnails need to be regenerated under WooCommerce → Status → Tools → Regenerate Shop Thumbnails

    Additionally, you can read more about Fixing Blurry Product Images in our support documentation.

    Cheers!

    Thread Starter magicpowers

    (@magicpowers)

    Hi @beautyofcode

    Thanks for your reply.

    The issue was with the theme settings which has now been sorted out with a custom CSS, and I was able to adjust the size of the product image on the product page and thumbnails, so now every image is sharp.

    thanks again!

    Hi @magicpowers ,

    Happy to hear that you have managed to get this sorted ??

    Since this has been resolved, feel free to create a new topic should you need any further help.

    Cheers!

Viewing 3 replies - 1 through 3 (of 3 total)
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