Poor deliverability rate

  • Resolved Hugo Callens

    (@prettiggeleerd)


    1 year, 5 months ago

    I exceeded the maximum number of subscribers, so I deleted them in order to get Mailpoet to work again. But I still get a Poor deliverability rate message when I try to send a test email, although my number of subscribers is now onder 1000. Please help!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Bruna a11n

    (@bruberries)

    Hi @prettiggeleerd,

    I can see you have two accounts, and both have active plans associated with the website you provided. One is a paid plan and should be working fine.

    The other one is a Starter plan, and the current status of the account is paused due to deliverability issues. Could you please contact us via email using your paid account so we can follow-up with you?

    Thank you!

    Thread Starter Hugo Callens

    (@prettiggeleerd)

    Ok, Thx!

Viewing 2 replies - 1 through 2 (of 2 total)
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