Poor CS and changes without notification

  • No notice of changes to the plugin.. ALL my client’s sites just lost all their custom fields POOF!!! I have recommended Bookly for a long time now since day 1, NOW?.. no.

    And Customer Service is non-existent -“EMAIL ONLY” policy for support means you just put a bullet in your product—-and the responses seem “canned” (you can see them in this forum) and don’t address the issue when clearly stated.. WAHAAAAAAAAAA??.. death of your product soon to follow.. looking for a new solution now!
    THANKS BOOKLY!!!!!

    • This topic was modified 6 years, 3 months ago by markomark.
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  • Plugin Author Bookly

    (@ladela)

    Hello. We’re sorry that you experience issues with Bookly and will be happy to help to resolve them. As we’ve told earlier – we never remove any functionality from existing users. Please reach out to us via [email protected] and we’ll do our best to fix your issues asap.

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