Poor After Sale Support and No Refund

I bought this template, which did not work as I had seen in the demo. I asked for support, and they could not solve the problem. Therefore, I found another theme and wanted them to refund. Please take a look at their response below. I highly do not recommend it. They are scams.

MY REQUEST

Hi Evan,

I spent hours, but the search part did not work, so I bought another theme and installed it.

I would appreciate if you could refund

Best

THEIR RESPONSE

Hi,

You can use it for the next project, if you are not using it for the current project.

Please take backup of your site if any data is available before activating our premium theme.

Thanks

MY RESPONSE

Hi Evan

I have no next project please refund my money back! 

Thnx

THEIR RESPONSE

Unfortunately, I didn’t hear back from them.

No refund!