I really have nothing to say that hasn’t already been said above.
Alex, you are not being fair. Please consider the fact that a real human being is on the other end of your jab who is gracious enough to still offer to help you, even after you have left the worst kind of feedback possible.
instead of leaving general negative feedback, consider leaving specific negative or positive feedback instead. It helps the person you are speaking to understand what you are frustrated or appreciative of, and provides an avenue to help that person improve. This strategy will surely help you build more meaningful relationships throughout life.
Please consider changing your review.