• Resolved Florent

    (@frappi)


    Hello,

    I have a polygone line configured but it is not displayed on the map since I updated the plugin. Any idea how I could solve this issue?

    Polygon configuration :

    View post on imgur.com

    Thank you,

    • This topic was modified 5 years, 11 months ago by Florent.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hi Florent

    Thank you for getting in touch, sorry to hear you are experiencing issues here.

    I’m seeing an unrelated error message that would likely be preventing your polylines from displaying.

    Can you please confirm what version of the plugin you are running?

    Kind regards
    – Perry

    Thread Starter Florent

    (@frappi)

    Hi Perry,

    Thanks for your answer. I’m using version 7.11.20

    Cheers,
    Florent

    Thread Starter Florent

    (@frappi)

    You probably have noticed this Javascript error in the console :

    Uncaught Error: Object must be an instance of GoogleModernStoreLocator (did you call a constructor directly, rather than createInstance?)
        at Object.assertInstanceOf (wp-google-maps.min.js?ver=7.11.20:1)
        at WPGMZA.OLModernStoreLocator.WPGMZA.ModernStoreLocator (wp-google-maps.min.js?ver=7.11.20:1)
        at new WPGMZA.OLModernStoreLocator (wp-google-maps.min.js?ver=7.11.20:1)
        at Function.WPGMZA.ModernStoreLocator.createInstance (wp-google-maps.min.js?ver=7.11.20:1)
        at InitMap (wpgmaps.js?ver=7.11.20b:93)
        at HTMLDocument.<anonymous> (wpgmaps.js?ver=7.11.20b:125)
        at i (jquery.js?ver=1.12.4:2)
        at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4:2)
        at Function.ready (jquery.js?ver=1.12.4:2)
        at HTMLDocument.K (jquery.js?ver=1.12.4:2)

    I also have another website which is quite similar (https://sosnuisibles44.fr/) that runs Version 7.10.10 of the plugin. This website doesn’t have the same issue.

    Best regards,
    Florent

    Plugin Author DylanAuty

    (@dylanauty)

    Hi @frappi,

    Thank you for your time on this one, we do appreciate it.

    We recently released an update which may help resolve the issue.

    Could I ask you to please update the plugin and notify me when complete so that I may debug a bit further if the issue persists?

    Thread Starter Florent

    (@frappi)

    Hi Dylan, thanks for your answer. Unfortunatly I updated to version 7.11.21 but the polygone is not showing. I saved the configuration and cleared cache but still the same problem (

    Plugin Author DylanAuty

    (@dylanauty)

    Hi @frappi,

    Thank you for getting back to me, I do appreciate it.

    Could I ask you to open a ticket directly with us here: https://wpgmaps.com/contact-us

    We will then be able to discuss this further in a private thread, along with some approaches we would like to take to debug this further.

    I do appreciate your time.

Viewing 6 replies - 1 through 6 (of 6 total)
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