Poll does not display if tracking IP

  • Resolved aparentdesign

    (@aparentdesign)


    6 years, 2 months ago

    We recently updated PHP to 7.2 as well as this plugin to most recent version. Our latest poll recorded a max of 366 votes, but then people started seeing the results instead of the poll, even if they hadn’t ever voted. No more votes are recorded.

    The log options were set to IP and cookie. When I change the log option to just cookie, you can see the poll options but the vote button does not work.

    I see there are some other people with similar issues, do you think your fix release after christmas will help us? Does cookie option require GDPR checkbox or similar?

    I can send the link via email but do not want to publicize it. Thx. We’ve been a user of your fine plugins for a long time!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Lester Chan

    (@gamerz)

    AFAIK the plugin doesn’t require cookie consent because it doesn’t track you. It just records what you voted.

    I am assuming this is affecting existing poll only? Do you know if it affects poll created after you update the plugin?

    I only know WP-PostRatings is affected by it https://github.com/lesterchan/wp-postratings/issues/133

    Thread Starter aparentdesign

    (@aparentdesign)

    I fixed the vote button issue, (was unrelated other issue) but the poll only appears if IP tracking is not selected.

    In checking the logs, it does not appear that IPs were being hashed (but it would be nice to be able to sort the logs by date).

    My author isn’t likely to do another poll soon to test, I will test on another site. Thanks for reply! We also use post-ratings on another site so I’ll watch that thread.

    On a test site, I updated the plugin to latest, and created a new post/poll without adjusting settings. The poll immediately showed results instead of vote options.

    Plugin Author Lester Chan

    (@gamerz)

    Is it because you all are behind the same Internet IP?

    I can’t reproduce it on my end https://lesterchan.net/wordpress_dev/2018/11/27/poll-id-17/

    Thread Starter aparentdesign

    (@aparentdesign)

    Hi Lester,
    I checked settings again and the new poll is working on the new post. So I think going forward we will be all set. Thank you so much for your help!

Viewing 4 replies - 1 through 4 (of 4 total)
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