• Resolved rogue3ky

    (@rogue3ky)


    I created my first poll and tried to vote. I select the option and click the vote button but nothing happens. It doesn’t record the vote.

Viewing 15 replies - 1 through 15 (of 19 total)
  • Plugin Author totalsoft

    (@totalsoft)

    Hello Dear rogue3ky.

    Thank You for contacting with us and for telling us about your problem. Please can You say me what type of poll are you using? And please can You publish a link for checking the problem?

    Thank You.

    Thread Starter rogue3ky

    (@rogue3ky)

    I’m using the Total Soft Image Poll 1. I don’t have a public link as the article is in Draft mode. I published it once but since it didn’t work I had to delete it until the problem is fixed. If you need to see it for sure let me know and I can insert it in some old article that is less likely to be seen.

    Thanks!

    Plugin Author totalsoft

    (@totalsoft)

    It will be great if you can make an example for me. Maybe I can find a problem after checking.

    Thank You.

    Thread Starter rogue3ky

    (@rogue3ky)

    I added the poll to this older article so you can test it…

    https://www.jeditemplearchives.com/2017-06-30-new-funko-pop-walmart-exclusives-on-the-way/

    Plugin Author totalsoft

    (@totalsoft)

    Please can You say me other types are working or the same problem?

    Thank You.

    Thread Starter rogue3ky

    (@rogue3ky)

    I added another poll using the Total Soft Poll 2 template and it still does not vote. It’s in the same article if you want to test it.

    Plugin Author totalsoft

    (@totalsoft)

    And the last question please. If you will check from admin menu to vote for more than one answer, you will have the same issue?

    Thank You.

    Thread Starter rogue3ky

    (@rogue3ky)

    Do you do this from the poll settings: more than one vote (set to NO) option? If so, I changed it to NO and it doesn’t seem to have any effect, or let me vote for more than one option.

    Plugin Author totalsoft

    (@totalsoft)

    Its from Themes menu “Check Many” option.Set it YES and check again.

    Thank You.

    Thread Starter rogue3ky

    (@rogue3ky)

    It says this is a pro option. I don’t have the pro version.

    Plugin Author totalsoft

    (@totalsoft)

    If I will say you the filename and the row where you must make changes, can you make it? Can You edit the files for our plugin?

    You must edit the Widget.js file of our plugin find there “Total_Soft_Poll_2_Vote” function. And there in that function there is written

    if(jQuery(this).prop('checked'))

    replace it with this

    if(jQuery(this).attr('checked'))

    Thank You.

    Thread Starter rogue3ky

    (@rogue3ky)

    I found two instances of that line in the Total-Soft-Poll-Widget.js file (located in the JS folder). I changed both instances. I didn’t see any effect of making this change.

    These were in the function:
    function Total_Soft_Poll_2_Vote(Poll_ID) // Poll 2 Vote

    • This reply was modified 6 years, 11 months ago by rogue3ky.
    Plugin Author totalsoft

    (@totalsoft)

    I have checked your page and the image poll is working now. If you want to make working for other types please in that widget.js file find all

    if(jQuery(this).prop('checked'))

    replace it with this

    if(jQuery(this).attr('checked'))

    It helps you.
    I have voted for image poll one time.

    Thank You.

    • This reply was modified 6 years, 11 months ago by totalsoft.
    Thread Starter rogue3ky

    (@rogue3ky)

    Thank you for your help. Is there any reason this change is needed? will this be fixed if the plugin updates?

    Plugin Author totalsoft

    (@totalsoft)

    We are going to update the plugin now. We will include this part on this update.

Viewing 15 replies - 1 through 15 (of 19 total)
  • The topic ‘Poll created, but submitting vote does nothing’ is closed to new replies.