• Hi, i have a problem using flexible shipping – it’s not showing at all in cart or checkout. Other delivery options showing perfectly, but nothing from flexible shopping, i tried debuging using wp-desk debug option, tried debuging my shipping methods inside flexible shipping and nothing. I thought it was because of integration with Apaczka (Poland) but other shipping methods are not working, too. Also Apaczka support said that this is problem with Flexible Shipping, not their plugin.

    Here are configuration screenshots:

    View post on imgur.com

    We are really thinking about buying PRO version, but this need to be solved first :/

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support lusp

    (@lusp)

    Hi @kizbo,

    Have you tried to fill in the shipping cost calculation rule’s values here?

    https://wpdesk.me/ls/hewxg.png

    Kind regards,
    ?ukasz

    Thread Starter Igor Szostek

    (@kizbo)

    I have tried to fill that, but every time i save form, this select input with (waga, cena) resets to default position (“Choose option”). Also it doesn’t change anything in checkout.

    Plugin Support lusp

    (@lusp)

    Thank you for the reply. On the first glimpse it looks like some other plugin might be interfering here and affecting the filled in/selected input values in the table.

    Have you tried disabling all the plugins apart from WooCommerce and Flexible Shipping temporarily to verify if the problem still occurs then? If it doesn’t, it would confirm the plugin conflict and turning the plugins back on, one by one, and checking after enabling which one the problem returns should lead you to the one which is responsible for such behaviour.

    Kind regards,
    ?ukasz

    Thread Starter Igor Szostek

    (@kizbo)

    Hi, i’ve tried it just now, disabled everything except woo and flexible shipping, still nothing, it’s not rendering inside checkout at all.

    Thread Starter Igor Szostek

    (@kizbo)

    For reference:
    Wordpress version: 5.5.1
    WooCommerce version: 4.6.1

    Plugin Support lusp

    (@lusp)

    I’m afraid that in such case we will need to analyze the situation more precisely and proceed with some further investigation. Please contact us at https://flexibleshipping.com/support/, type “presale” in the first form’s field and choose the same option as the ticket’s subject.

    Kind regards,
    ?ukasz

    Thread Starter Igor Szostek

    (@kizbo)

    Thank you, i submitted a ticket.

    Plugin Support lusp

    (@lusp)

    For those who may encounter the similar problem – it turned out it was caused by the WooCommerce Checkout & Account Field Editor plugin running simultaneously. It was overwriting the default WooCommerce select fields’ classes, preventing the chosen value to be saved which in turn resulted in the shipping method not being seen as properly configured.

Viewing 8 replies - 1 through 8 (of 8 total)
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