Policy Notice Bar not appearing

  • Resolved ogunsanwo94

    (@ogunsanwo94)


    3 years, 5 months ago

    Hi,

    I noticed recently that the policy notice bar no longer pops up on my site. I’ve erased cache and cookies, deactivated, deleted and reinstalled the plugin but it still won’t show.
    I believe this happened when I created a Privacy Policy page and changed the policy page in the settings from Default Core Policy to the new Privacy Policy page. I initially had none and when I clicked on the view policy button on the notice bar nothing happened. My site has not launched yet so I’m unable to provide a link.

    I really don’t want to download a new plugin just for privacy policy notice so will really appreciate any help.

    Thanks!

    • This topic was modified 3 years, 5 months ago by ogunsanwo94.
Viewing 1 replies (of 1 total)
  • Mat

    (@mateithemeisle)

    Hello @ogunsanwo94 ,

    Thank you for reaching out and for using Orbit Fox!

    I tried replicating your issue on a test instance but I had no success. I also created a new page and linked it to the button in the Privacy Notice and it worked fine for me. Maybe I’m doing something wrong…

    I have created an online test instance that will last for 7 days and afterward it will be destroyed. Would you please check and set up the page as for your website and see if the issue is reproduced?

    Login Credentials:
    Website:https://uncertain-pony.jurassic.ninja
    User: demo
    Password: wfuadY2XlskW

    If not then maybe it is a plugin conflict. In this case we suggest to deactivate all plugins, while keeping Orbit Fox active, and then re-activate them one by one whilst checking the issue to see if it persists.

    Please let us know if this worked for you!

    Thank you and have an amazing day!

Viewing 1 replies (of 1 total)
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