Policy Evaluated: SPF FAIL – DMARC Error with Mailpoet – No documentation

  • Resolved celticfoxherbal

    (@celticfoxherbal)


    1 year, 2 months ago

    Hello there,

    I’ve searched for this everywhere with no fix. I have set up DMARC for my domain. Ever since, I’ve been getting DMARC reports when emails are sent out via Mail Poet servers saying there were quarantines due to:

    “policy_evaluated/spf : Fail”

    DKIM and SPF “Auth_result” both Pass
    DKIM “policy_evaluated” also passes.

    Mailpoet AI chat support doesn’t help much. Just says there’s an issue with SPF and this needs to be set up.
    Mailpoet Documentation says there is no need for SPF record setup when using the Mailpoet servers.

    I’m going in loops here trying to find a solution. Can I please get some help as to why the authentification passes but the Mailpoet SPF policy evaluation fails – and how to fix it?

    My DKIM records are verifie

    Finally, If the Policy Evaluated for SPF “FAILS” does that mean the email is quarantined?

Viewing 2 replies - 1 through 2 (of 2 total)

  • I notice the same thing in my DMARC reports:

    “SPF fail-unaligned” for m1.sendingservice.net & m2.sendingservice.net

    Would be great to have MailPoet’s input on this.

    Plugin Author Bruna a11n

    (@bruberries)

    Hi @celticfoxherbal,

    If you’re sending emails through our servers, that means the sending service’s domain is ours, and?sendingservice.net?SPF will be checked, not your domain’s. That’s why the domain’s SPF will fail. This is expected, and SPF is irrelevant in this calculation, and it’s not possible to have it aligned and should fail.

    As long as DMARC and DKIM records are set up and passing, it should not have any impact on your deliverability.

Viewing 2 replies - 1 through 2 (of 2 total)
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