Pointing Fingers Instead of Fixing Problems
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I have researched an issue with submission export and have found a bug in Ninja Forms that makes it incompatible with my theme. After explaining what their bug is, they tell me that it is the fault of the theme. Here is my response,
Quay,
Baloney. You are using post meta with the assumption that nobody
else will use it. What right does your software have to make that
assumption?When I open the edit window to view the submission, it shows
me only the relevant data. When you export it, surely you
can do the same thing.When you are in a sandbox with others, you have to learn how to
get along.I have offered you an opportunity to fix a problem that has been
plaguing your other customers, and you have had no clue before
this as to the cause.Surely no competent team of software engineers that I have seen
in my 40 years in this business would pass up what I am handing
you for free on a silver platter./Steve
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I did a little investigation of the post_metadata issue. The bug is clearly with Ninja Forms.
Here is all the info they need handed to them on a platinum platter for free. Will they use it? I have done all the hard work.So the coclusion is that Ninja Forms inserts post metadata like:
(1463, 541, ‘_field_27’, ‘Steven’),
(1464, 541, ‘_field_28’, ‘Greenberg’),
(1465, 541, ‘_field_29’, ‘steve@s__________.___’),
(1466, 541, ‘_field_26’, ‘other-suggest-topic-in-the-first-line-of-your-explanation’),
(1467, 541, ‘_field_25’, ‘Topic: test\nSee if removing reCaptcha helps on export.’),Whereas Customizr Pro inserts fields like
(1461, 541, ‘tc-thumb-fld’, ‘a:2:{s:9:”_thumb_id”;b:0;s:11:”_thumb_type”;s:10:”attachment”;}’),
There should be no confusion. Why is Ninja Forms exporting meta data with the meta_key of tc-thumb-fld?
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