• Hello!

    I have a problem setting up my first website with a domain name of my choice, let us call it IwantToUse.se, at Bluehost’s WordPress. So this is a configuration problem.

    I have my domain name I want to use at my domain host loopia.se.
    This domain name is called IwantToUse.se.
    I want to use IwantToUse.se for a WordPress website I build from Bluehost’s WordPress Dashboard.
    I can not transfer IwantToUse.se to Bluehost because Bluehost does not allow .se-ending domain names to be transferred.

    Today I can not even access (“error: No result status: fail”) my WordPress Dashbord from Bluehost (https://my.bluehost.com/hosting/app/#/).
    I could not access after I changed “Site Address (URL)” to IwantToUse.se and hence made it differ from “Wordpress Adress (URL)”’s which a believe was box1111.temp/domains/~MySite/page-name. This change was made from the Bluehost’s WordPress Dashbord under Settings>General. Since I can not access my Dashbord at all, I can not undo this change.

    But right before my dashboard stopped working I had a nonsense generic address something like box1111.temp/domains/~MySite/page-name assigned by Bluehost whenever I wanted to view my homepage from the dashboard.

    My primary domain at Bluehost is called MyPrimaryDomain.se. I bought this domain at loopia.se, so I have it also there.

    How do I access my Dashboard again?
    How can I use my domain hosted by loopia.se IwantToUse.se to be the address for my website build from Bluehost’s WordPress?

    I am not sure if the DNS-editor at loopia.se should point to Bluehost or if it is the other way around.
    I tried various things like changing my name servers at loopia.se to ns1.bluehost.com and ns2.bluehost.com.
    I also did an A-point at loopia.se’s DNS-editor to an IP-address found under “Points to” where the Host Record is @ in the DNS Zone Editor at Bluehost for my domain MyPrimaryDomain.se. That is, at Bluehost>Domains>Zone Editor I can only select my domain MyPrimaryDomain.se. And there under the Zone File Records I could find the IP-address (under Points to) at the line where Host Record is @. So at loopia.se I tried to do an A-point to this IP-address.

    Maybe I can make MyPrimaryDomain.se at loopia work with Bluehost’s MyPrimaryDomain.se and in loopia.se redirect it to IwantToUse.se since I have MyPrimaryDomain.se both loopia.se and also at Bluehost as my primary (and only) domain?

    • This topic was modified 5 years, 4 months ago by reachingout.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Hey,

    This definitely seems to be a weird issue. From what I could understand, I would recommend the following:
    You have already mentioned that you tried changing the DNS at loopia.se’s DNS to ns1.bluehost.com and ns2.bluehost.com, but do you know if the DNS propagation had completed? What I mean by that is, you could actually ping your website MyPrimaryDomain.se to the IP address that Bluehost ha provided you or were you able to check you were getting the results from Bluehost provider name servers. Normally once you change the name server, it takes anywhere from 2-3 hours to 72 hours for DNS changes to reflect, depending on your ISP.

    If you are not entirely sure how that works, you can just connect with the Bluehost support team and they should be able to help. It seems since you are not able to open Bluehost’s dashboard, they should be the correct team to help you out with this.

    Also on your question on the change of domain name in WordPress, you can even validate that from phpMyAdmin, if Bluehost is providing you with the same.

    Do let us know if this helped.

    Hi @reachingout

    Lets start getting to access the WordPress Dashboard again. Based from the information you provided, If it is only the Site URL that you changed, I recommend that you follow the steps on this link Temprorary URL. Make sure to set the Site URL to be the same as the Home URL If you are not comfortable doing the steps, then just like what @pjagdishwala recommended, please get in touch BlueHost support for further assistance.

    From the looks of it, you were given a temporary URL for you to be able to see how the website looks like and have access to the Dashboard until you are ready to launch your WordPress website. And I agree with @pjagdishwala that if you already updated the Nameservers to BH nameservers then it can still be in propagation. You use this link https://dnschecker.org/#NS/example.com (just make sure to modify the example.com with your domain. If all has checkmarks on it, then it may have completed propagation otherwise, it is still propagating and again it take maximum of 72 hours.

    Note: the link above for dnschecker.org is just a guide and to be used as basis that propagation has completed.

    I hope this helps and keep us posted.

    Regards

    • This reply was modified 5 years, 4 months ago by Jazz.
    Thread Starter reachingout

    (@reachingout)

    Hi,

    Thanks a lot!! I followed the link above and my Dashboard is back ??
    So the Dashboard issue is solved.

    Now, the “WordPress Address (URL)”=”Site Address (URL)” at the Dashboard General Settings. I can now see my page at the web under the address MyPrimaryDomain.se.

    But how can I make my website to be seen under the address IwantToUse.se? I own the domain IwantToUse.se at loopia.se.
    Right now, in loopia.se, I have set IwantToUse.se to A-point at IP-address that is seen in the DNS Zone Editor at Bluehost for my domain MyPrimaryDomain.se, where the A-Host Record is @. How do I know that this IP-address is correct, because this IP-address differs from the IP-adress f?r the DNS-servers ns1.bluehost.com and ns2.bluehost.com? Or should they be the same?

    Regards

    • This reply was modified 5 years, 4 months ago by reachingout.
    • This reply was modified 5 years, 4 months ago by reachingout.
Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Point my domain to Bluehost WordPress’ is closed to new replies.