Podcast won’t validate with itunes

Hello @jmask,

You are currently using an SSL certificate that is not supported by Apple. Please read this link for details: https://create.blubrry.com/manual/your-web-site/secure-ssl-podcast-website/

You can either remove HTTPS or purchase an SSL certificate from an SSL certificate provider who’s root certificate is on the “supported list” linked above.

Hey @amandato, I need your help with a similar problem.

Google Play & Stitcher have accepted my feed but iTunes says it cannot download the podcast. All the information shows up but the episode length is 0s! o.O

Here’s the feed link: https://www.jahbread.com/category/blacks-with-power/feed/podcast/

Can you help me please? Thank you.

In peace,
Jabriel+

Hello @jahbread,

I tested with our in-house podcast validator and found a problem with the media URL.

I would suggest hosting your podcast media on a separate server or service such as Blubrry’s podcast hosting. At the moment there is something odd going on that is causing the URL to the media file to try to set a cookie then redirect upon itself. e.g. https://www.jahbread.com/wp-content/uploads/2016/11/Blacks-With-Power-Pilot.mp3 (it redirects once to itself with a cookie) iTunes is not a web browser so it will never use/save the cookie this redirect is looking for, which means it will keep following the redirects up to 5 times then fail.

Can you tell me a little bit about your setup? Are you using a plugin or some sort of service that may be causing this problem?

Thanks,
Angelo

Hi @amandato,

Thanks for taking the time to look into this for me. I don’t know what I would have that’s causing that. When you say cookies, it makes me wonder if Wishpond tracking is causing that problem. I use Wishpond for my landing pages and had to install a tracking code on the site that allows cookies. Maybe that’s it? Other than that, I wouldn’t even know where to begin! LOL. o.O

Do you have any suggestoins?

In peace,
Jabriel+

It’s also strange because I was able to use the same feed for stitcher & google play with no error…

@jahbread,

You can replicate the problem by using curl.

curl -O test.mp3 https://www.jahbread.com/wp-content/uploads/2016/11/Blacks-With-Power-Pilot.mp3

Results:

HTTP request sent, awaiting response… 302 Moved Temporarily
Location: /wp-content/uploads/2016/11/Blacks-With-Power-Pilot.mp3 [following]
https://www.jahbread.com/wp-content/uploads/2016/11/Blacks-With-Power-Pilot.mp3: Redirection cycle detected.

To see the cookies:
curl -I https://www.jahbread.com/wp-content/uploads/2016/11/Blacks-With-Power-Pilot.mp3

I cannot speak for Google play or Stitcher, it may be that they setup their HTTP media download library to accept cookies. I can tell you that most podcast apps and specifically iTunes iOS and Desktop apps do not use cookies.

In the headers the cookie is using a variable named mplk, if that helps. that may be the abbreviation for something on your server. I should also note that I do not see PHP in the headers, so this may be an issue on the server rather (e.g. .htaccess file issue) than an issue with PHP or a WordPress plugin. There are also headers for WishPond, so that may also be doing something with your .htaccess file you’re unaware of.