Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Shawn

    (@shawnogordo)

    I ran your feed thru 2 validators and everything came up fine. I can’t say for sure what’s the problem with Podcasts Connect. I’d advise contacting iTunes support. Ask them if they can give you more information on why the feed is being rejected. Go here:
    https://itunespartner.apple.com/en/podcasts/overview
    And click the “Contact us” link at the bottom of the page.

    Plugin Author Angelo Mandato

    (@amandato)

    Hello @michaelwb,

    Just following up, are you still having an issue?

    Thanks,
    Angelo

    Thread Starter michaelwb

    (@michaelwb)

    Unfortunately yes. I’ve been back and forth with Apple’s iTunes Support on this matter. As far as I can tell my feed is good, using multiple feed checkers it shows as working, and I’ve even run it through iTunes and it was able to find and download the episodes just fine. I have no idea what the issue is at this point, and I’m simply waiting for the next reply from Apple’s iTunes Support.

    Plugin Author Angelo Mandato

    (@amandato)

    Hello @michaelwb,

    I ran this through our internal validator and did not find anything wrong as well.

    The error I just got through podcastsconnect is “Can’t read your feed”. Unfortunately this does not tell us much, as we have solved issues with this error that had to do with the server blocking iTune’s IP address (Godaddy did this with their WordPress hosting solution), and in another case it had to do with gzip compression on the server not working correctly. Your server does not have gzip enabled so that is not the issue.

    Who are you using for your website hosting currently?

    Thanks,
    Angelo

    Thread Starter michaelwb

    (@michaelwb)

    I am currently hosted through https://www.killerlink.net/

    Plugin Author Angelo Mandato

    (@amandato)

    I did some research of killerlink.net and the server your website is on. IT appears that they may be reselling Godaddy hosting. You should contact them and follow up if they are blocking iTunes server IP Addresses. Godaddy was doing this this year because Apple no longer includes pointer records for the IP addresses of the servers that pull podcast feeds. It’s an old trick to block traffic from IP addresses that have no reverse pointer record, but in this case it blocks iTunes.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Podcast Isn’t Validating with iTunes’ is closed to new replies.