POD NOT FOUND ERROR IN WOOCOMMERCE

Can you confirm you are running Pods 2.8.10 right now?

Could you please provide your Site Health information to help us determine what might be causing this problem? To get that, you can go to your WordPress dashboard area and go to: Tools > Site Health > Info, then Press the “Copy site info to clipboard” button, and paste the results here.

Pods does not normally interfere in this area, is it possible that your theme or site plugin(s) have custom Pods integration work in them?

Hi Scott,

I used the latest version 2.8.10,
Today I downgraded and tested the 2.8.x versions same issue. I now use version 2.7.31 which seems to work fine.

• This reply was modified 2 years, 9 months ago by melbaze.
• This reply was modified 2 years, 9 months ago by melbaze.
• This reply was modified 2 years, 9 months ago by melbaze.

Logs of the latest version: 2.8.10

### wp-core ###

version: 5.8.3
site_language: en_GB
user_language: en_GB
timezone: Europe/Amsterdam
permalink: /%postname%/
https_status: true
multisite: true
user_registration: false
blog_public: 1
default_comment_status: open
environment_type: production
user_count: 69219
site_count: 2
network_count: 1
dotorg_communication: true

### wp-dropins (2) ###

advanced-cache.php: true
object-cache.php: true

### wp-active-theme ###

name: DooPlay (dooplay)
version: 2.5.5
author: Doothemes
author_website: https://doothemes.com/
parent_theme: none
theme_features: core-block-patterns, widgets-block-editor, post-thumbnails, title-tag, automatic-feed-links, menus, widgets
theme_path: /var/www/html/wp-content/themes/dooplay
auto_update: Disabled

### wp-themes-inactive (1) ###

Flatsome: version: 3.14.3, author: UX-Themes, Auto-updates disabled

### wp-mu-plugins (1) ###

Elementor Safe Mode: version: 1.0.0, author: Elementor.com

### wp-plugins-active (43) ###

Admin Columns Pro: version: 5.6.4, author: AdminColumns.com, Auto-updates disabled
AutomateWoo: version: 5.5.8, author: WooCommerce, Auto-updates disabled
Convert Plus: version: 3.5.24, author: Brainstorm Force, Auto-updates disabled
CURCY - WooCommerce Multi Currency Premium: version: 2.1.25, author: VillaTheme, Auto-updates disabled
Dynamic.ooo - Dynamic Content for Elementor: version: 2.3.0, author: Dynamic.ooo (latest version: 2.3.1), Auto-updates disabled
Elementor: version: 3.5.5, author: Elementor.com, Auto-updates disabled
Elementor Pro: version: 3.6.0, author: Elementor.com (latest version: 3.6.1), Auto-updates disabled
EventON: version: 4.0.2, author: AshanJay, Auto-updates disabled
EventON - Action User: version: 2.2.8, author: Ashan Jay, Auto-updates disabled
EventON - Sync Events: version: 1.2.3, author: Ashan Jay, Auto-updates disabled
FluentSMTP: version: 2.1.0, author: FluentSMTP & WPManageNinja Team, Auto-updates disabled
FS Poster: version: 5.2.7, author: FS-Code, Auto-updates disabled
Hummingbird Pro: version: 3.3.0, author: WPMU DEV, Auto-updates disabled
iThemes Security Pro: version: 7.0.3, author: iThemes, Auto-updates disabled
Loggedin - Limit Active Logins: version: 1.3.1, author: Joel James, Auto-updates disabled
Mailster - Email Newsletter Plugin for WordPress: version: 3.1.1, author: EverPress (latest version: 3.1.2), Auto-updates enabled
Mailster Google Analytics: version: 1.3.1, author: EverPress, Auto-updates disabled
NotificationX: version: 2.3.10, author: WPDeveloper, Auto-updates disabled
NotificationX Pro: version: 2.4.1, author: WPDeveloper, Auto-updates disabled
Pods - Custom Content Types and Fields: version: 2.8.10, author: Pods Framework Team, Auto-updates disabled
Rank Math SEO: version: 1.0.81, author: Rank Math (latest version: 1.0.82), Auto-updates disabled
Rank Math SEO PRO: version: 3.0.5, author: Rank Math, Auto-updates disabled
Share Logins: version: 3.0.1, author: codexpert, Auto-updates disabled
Simple Custom CSS: version: 4.0.5, author: John Regan, Auto-updates disabled
Smush Pro: version: 3.8.2, author: WPMU DEV, Auto-updates disabled
TotalPoll – Pro: version: 4.5.0, author: TotalSuite (latest version: 4.8.0), Auto-updates disabled
UpdraftPlus - Backup/Restore: version: 2.22.1.25, author: UpdraftPlus.Com, DavidAnderson, Auto-updates disabled
User Menus: version: 1.2.7, author: Code Atlantic, Auto-updates disabled
Users Insights: version: 4.2.1, author: Pexeto, Auto-updates disabled
User Switching: version: 1.5.8, author: John Blackbourn & contributors, Auto-updates disabled
WooCommerce: version: 5.9.0, author: Automattic (latest version: 6.2.0), Auto-updates disabled
WooCommerce Checkout Field Editor: version: 1.7.0, author: WooCommerce, Auto-updates disabled
WooCommerce Conversion Tracking: version: 2.0.9, author: weDevs, Auto-updates disabled
WooCommerce Conversion Tracking Pro: version: 1.0.3, author: weDevs LLC, Auto-updates disabled
WooCommerce Google Analytics Pro: version: 1.11.1, author: SkyVerge, Auto-updates disabled
WooCommerce Memberships: version: 1.22.10, author: SkyVerge, Auto-updates disabled
WooCommerce Social Login: version: 2.11.0, author: SkyVerge, Auto-updates disabled
WooCommerce Subscriptions: version: 4.0.2, author: WooCommerce, Auto-updates disabled
WooCommerce URL Coupons: version: 2.13.0, author: SkyVerge, Auto-updates disabled
Woo Multisite Product & Category Sync: version: 3.0, author: smgom, Auto-updates disabled
WP-Optimize Premium - Clean, Compress, Cache: version: 3.2.2, author: David Anderson, Ruhani Rabin, Team Updraft, Auto-updates disabled
WP Cloudflare Super Page Cache: version: 4.5.7, author: Optimole, Auto-updates disabled
YITH WooCommerce Customize My Account Page: version: 3.7.0, author: YITH, Auto-updates disabled

### wp-plugins-inactive (11) ###

Advanced Database Cleaner PRO: version: 3.1.6, author: Younes JFR., Auto-updates disabled
EventON - ICS importer: version: 1.1.3, author: Ashan Jay, Auto-updates disabled
JWT Authentication for WP-API: version: 1.2.6, author: Enrique Chavez, Auto-updates disabled
Log cleaner for iThemes Security: version: 1.3.5, author: Michael Ott, Auto-updates disabled
Maintenance: version: 4.05, author: WebFactory Ltd, Auto-updates disabled
Pixel Caffeine: version: 2.3.3, author: AdEspresso, Auto-updates disabled
WooCommerce - Social Login: version: 2.3.12, author: WPWeb, Auto-updates disabled
WooCommerce Stripe Gateway: version: 6.1.0, author: WooCommerce, Auto-updates disabled
Woo Store Vacation: version: 1.4.3, author: MyPreview, Auto-updates disabled
WP phpMyAdmin: version: 5.1.1.05, author: Puvox.software, Auto-updates disabled
WP REST User: version: 1.4.3, author: SK8Tech, Auto-updates disabled

### wp-media ###

image_editor: WP_Image_Editor_Imagick
imagick_module_version: 1803
imagemagick_version: ImageMagick 7.0.11-13 Q16 x86_64 2021-05-16 https://imagemagick.org
imagick_version: 3.5.1
file_uploads: File uploads is turned off
post_max_size: 512M
upload_max_filesize: 512M
max_effective_size: 512 MB
max_file_uploads: 20
imagick_limits: 
	imagick::RESOURCETYPE_AREA: 4 GB
	imagick::RESOURCETYPE_DISK: 9.2233720368548E+18
	imagick::RESOURCETYPE_FILE: 786432
	imagick::RESOURCETYPE_MAP: 4 GB
	imagick::RESOURCETYPE_MEMORY: 2 GB
	imagick::RESOURCETYPE_THREAD: 1
imagemagick_file_formats: 3FR, 3G2, 3GP, AAI, AI, APNG, ART, ARW, ASHLAR, AVI, AVIF, AVS, BGR, BGRA, BGRO, BMP, BMP2, BMP3, BRF, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CR3, CRW, CUBE, CUR, CUT, DATA, DCM, DCR, DCRAW, DCX, DDS, DFONT, DNG, DOT, DPX, DXT1, DXT5, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, FARBFELD, FAX, FF, FILE, FITS, FL32, FLV, FRACTAL, FTP, FTS, G3, G4, GIF, GIF87, GRADIENT, GRAY, GRAYA, GROUP4, GV, HALD, HDR, HEIC, HEIF, HISTOGRAM, HRZ, HTM, HTML, HTTP, HTTPS, ICB, ICO, ICON, IIQ, INFO, INLINE, IPL, ISOBRL, ISOBRL6, JNG, JNX, JPE, JPEG, JPG, JPS, JSON, K25, KDC, KERNEL, LABEL, M2V, M4V, MAC, MAP, MASK, MAT, MATTE, MEF, MIFF, MKV, MNG, MONO, MOV, MP4, MPC, MPEG, MPG, MRW, MSL, MSVG, MTV, MVG, NEF, NRW, NULL, ORA, ORF, OTB, OTF, PAL, PALM, PAM, PANGO, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PGX, PHM, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, POCKETMOD, PPM, PS, PS2, PS3, PSB, PSD, PTIF, PWP, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGB565, RGBA, RGBO, RGF, RLA, RLE, RMF, RSVG, RW2, SCR, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, STEGANO, SUN, SVG, SVGZ, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TM2, TTC, TTF, TXT, UBRL, UBRL6, UIL, UYVY, VDA, VICAR, VID, VIFF, VIPS, VST, WBMP, WEBM, WEBP, WMV, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, YAML, YCbCr, YCbCrA, YUV
gd_version: bundled (2.1.0 compatible)
gd_formats: GIF, JPEG, PNG, WebP, BMP
ghostscript_version: 9.53.3

### wp-server ###

server_architecture: Linux 4.9.0-16-amd64 x86_64
httpd_software: nginx/1.15.8
php_version: 7.4.25 64bit
php_sapi: fpm-fcgi
max_input_variables: 10000
time_limit: 60
memory_limit: 1024M
max_input_time: 60
upload_max_filesize: 512M
php_post_max_size: 512M
curl_version: 7.79.1 OpenSSL/1.1.1l
suhosin: false
imagick_availability: true
pretty_permalinks: true
htaccess_extra_rules: true

### wp-database ###

extension: mysqli
server_version: 10.5.12-MariaDB
client_version: mysqlnd 7.4.25

### wp-constants ###

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /var/www/html/wp-content
WP_PLUGIN_DIR: /var/www/html/wp-content/plugins
WP_MEMORY_LIMIT: 1024M
WP_MAX_MEMORY_LIMIT: 1024M
WP_DEBUG: false
WP_DEBUG_DISPLAY: false
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: true
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: true
COMPRESS_CSS: true
WP_LOCAL_DEV: undefined
DB_CHARSET: utf8
DB_COLLATE: undefined

### wp-filesystem ###

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
mu-plugins: writable

### pods ###

pods-server-software: nginx/1.15.8
pods-user-agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:97.0) Gecko/20100101 Firefox/97.0
pods-session-save-path: /mnt/files/sessions
pods-session-save-path-exists: Yes
pods-session-save-path-writable: Yes
pods-session-max-lifetime: 1440
pods-opcode-cache-apc: No
pods-opcode-cache-memcached: No
pods-opcode-cache-opcache: Yes
pods-opcode-cache-redis: No
pods-object-cache-apc: No
pods-object-cache-apcu: Yes
pods-object-cache-memcache: No
pods-object-cache-memcached: Yes
pods-object-cache-redis: Yes
pods-memory-current-usage: 79.670M
pods-memory-current-usage-real: 24.000M
pods-network-wide: No
pods-install-location: /wp-content/plugins/pods/
pods-developer: No
pods-tableless-mode: No
pods-relationship-table-enabled: Yes
pods-light-mode: No
pods-strict: No
pods-allow-deprecated: Yes
pods-api-cache: Yes
pods-shortcode-allow-evaluate-tags: No
pods-sessions: Disable sessions
pods-can-use-sessions: Yes
pods-relationship-table-status: 0

Do you have any custom Pods-related code on your site in your theme or plugin(s)?

The only Pods-related code I use is the shortcode of pods plugin on the posts that are theme-specific. E.g post-type “episodes”. On the post-type “episodes”, I show the content of pods data by using the following shortcode [post:vimeo_id] with Elementor (on this post-types only). The thing is the older 2.7.31 version works, it does not redirect to a blank page with that error.

Hi @melbaze

Can you provide a stack trace so we can see where this error is coming from exactly?

Cheers, Jory

I have enabled debug mode, reinstalled the latest version (v2.8.10) and this is what I got. Let me know if this helps.

1. Choose a Random Woocommerce subscription (On-Hold).
2. Select “Create pending renewal order”, under actions.
3. Redirects to Blank Page with the following Error.

POSThttps://*******.com/wp-admin/post.php
[HTTP/3 500 Internal Server Error 2786ms]

This message was triggered by pods.

Call stack:

    wp_die()
    wp-content/plugins/pods/includes/general.php:257
    pods_error()
    wp-content/plugins/pods/classes/PodsAPI.php:4624
    PodsAPI->save_pod_item()
    wp-content/plugins/pods/classes/Pods.php:2966
    Pods->save()
    wp-content/plugins/pods/classes/PodsMeta.php:1415
    PodsMeta->save_post()
    wp-includes/class-wp-hook.php:303
    do_action('save_post')
    wp-includes/post.php:4468
    wp_insert_post()
    wp-content/plugins/woo-multisite-product-category-sync/inc/post-sync/class-wmpcs-post-sync.php:1203
    WMPCS_Post_Sync::sync_post_to_site_old()
    wp-content/plugins/woo-multisite-product-category-sync/inc/post-sync/class-wmpcs-post-sync.php:66
    WMPCS_Post_Sync::sync_post_to_site()
    wp-content/plugins/woo-multisite-product-category-sync/inc/post-sync/class-wmpcs-post-admin-sync.php:136
    WMPCS_Post_Admin_Sync->wmpcs_process_post()
    wp-includes/class-wp-hook.php:303
    do_action('wp_insert_post')
    wp-includes/post.php:4479
    wp_insert_post()
    wp-content/plugins/woocommerce/includes/data-stores/abstract-wc-order-data-store-cpt.php:81
    Abstract_WC_Order_Data_Store_CPT->create()
    wp-content/plugins/woocommerce/includes/data-stores/class-wc-order-data-store-cpt.php:88
    WC_Order_Data_Store_CPT->create()
    wp-content/plugins/woocommerce/includes/class-wc-data-store.php:169
    WC_Data_Store->create()
    wp-content/plugins/woocommerce/includes/abstracts/abstract-wc-order.php:189
    WC_Abstract_Order->save()
    wp-content/plugins/woocommerce/includes/class-wc-order.php:221
    WC_Order->save()
    wp-content/plugins/woocommerce/includes/wc-core-functions.php:133
    wc_create_order()
    wp-content/plugins/woocommerce-subscriptions/vendor/woocommerce/subscriptions-core/includes/wcs-order-functions.php:240
    wcs_create_order_from_subscription()
    wp-content/plugins/woocommerce-subscriptions/vendor/woocommerce/subscriptions-core/includes/wcs-renewal-functions.php:29
    wcs_create_renewal_order()
    wp-content/plugins/woocommerce-subscriptions/vendor/woocommerce/subscriptions-core/includes/admin/class-wcs-admin-meta-boxes.php:220
    WCS_Admin_Meta_Boxes::create_pending_renewal_action_request()
    wp-includes/class-wp-hook.php:303
    do_action('woocommerce_order_action_wcs_create_pending_renewal')
    wp-content/plugins/woocommerce/includes/admin/meta-boxes/class-wc-meta-box-order-actions.php:132
    WC_Meta_Box_Order_Actions::save()
    wp-includes/class-wp-hook.php:303
    do_action('woocommerce_process_shop_order_meta')
    wp-content/plugins/woocommerce/includes/admin/class-wc-admin-meta-boxes.php:222
    WC_Admin_Meta_Boxes->save_meta_boxes()
    wp-includes/class-wp-hook.php:305
    do_action('save_post')
    wp-includes/post.php:4468
    wp_insert_post()
    wp-includes/post.php:4570
    wp_update_post()
    wp-admin/includes/post.php:423
    edit_post()
    wp-admin/post.php:227

Hi @melbaze

Thank you, this is indeed very helpful!
Just to be sure, did you extend the WooCommerce subscription/product types with Pods?

Cheers, Jory

I have not extended it to anything related to Woocommerce at all. Like I said above, only theme-related post types. The older version mentioned above works fine.

• This reply was modified 2 years, 9 months ago by melbaze.

If you’d like to join our Live Community Pods Slack at https://support.pods.io/chat/ — I’m sure we can help you debug this more quickly and get to the bottom of the issue. Once you join, just look for me and send me a Direct Message and I can work with you to figure this out.

Is that something you’re open to?

I have a potential solution for the issue here. It is not yet released but once it is, you can update Pods to receive that fix. If you want to try it out ahead of time, you can get that here:

https://github.com/pods-framework/pods/archive/refs/heads/release/2.8.11.zip

Hi Scott,

Thank you! It seems to work. We will see in the coming days if it doesn’t interfere with other woocommerce processes. If there is anything I will report it here or via slack.