PMP – BuddyBoss Addon

Hi there, thank you for reaching out to the Paid Memberships Pro team.

Do you have any error logs that you can share of the critical error you are getting so that we can look further into this and potentially fix the issue in the Add On?

If not, we recommend turning on debugging on your site. A helper guide on how to do this can be found at https://www.paidmembershipspro.com/how-to-enable-debugging-on-you-your-wordpress-site/

Once enabled, work through the same steps you would to delete the user and get that error – please share the error that is shown either on the page or in the debug.log file so that we can investigate further.

Kind Regards,
Jarryd
Support Manager at Paid Memberships Pro

I received this warning email from my website when I deleted a user. The email says it is due to Buddy Boss Platform, but I can “control it” by activating/deactivating the PMP – BuddyBoss Addon plugin.

Howdy!
WordPress has a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.
In this case, WordPress caught an error with one of your plugins, BuddyBoss Platform.
First, visit your website (https://staging.sidelinesquabble.com/) and check for any visible issues. Next, visit the page where the error was caught (https://staging.sidelinesquabble.com/wp-admin/users.php?action=delete&user=71&_wpnonce=b97965ba50) and check for any visible issues.
Please contact your host for assistance with investigating this issue further.
If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.
https://staging.sidelinesquabble.com/login/?action=enter_recovery_mode&rm_token=44BSfOTdZjugpumIVXA00K&rm_key=LU1pJMywCHg6dc5jiJR7ps
To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.
When seeking help with this issue, you may be asked for some of the following information:
WordPress version 6.5.4
Active theme: BuddyBoss Child (version 1.0.1)
Current plugin: BuddyBoss Platform (version 2.6.20)
PHP version 8.1.28 Error Details

An error of type E_ERROR was caused in line 2859 of the file /home/u270246527/domains/sidelinesquabble.com/public_html/staging/wp-content/plugins/buddyboss-platform/bp-members/bp-members-functions.php. Error message: Uncaught TypeError: in_array(): Argument #2 ($haystack) must be of type array, bool given in /home/u270246527/domains/sidelinesquabble.com/public_html/staging/wp-content/plugins/buddyboss-platform/bp-members/bp-members-functions.php:2859
Stack trace: 0 /home/u270246527/domains/sidelinesquabble.com/public_html/staging/wp-content/plugins/buddyboss-platform/bp-members/bp-members-functions.php(2859): in_array() 1 /home/u270246527/domains/sidelinesquabble.com/public_html/staging/wp-content/plugins/pmpro-buddypress/includes/member-types.php(89): bp_remove_member_type() 2 /home/u270246527/domains/sidelinesquabble.com/public_html/staging/wp-includes/class-wp-hook.php(324): pmpro_bp_member_types_pmpro_after_all_membership_level_changes() 3 /home/u270246527/domains/sidelinesquabble.com/public_html/staging/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() 4 /home/u270246527/domains/sidelinesquabble.com/public_html/staging/wp-includes/plugin.php(517): WP_Hook->do_action() 5 /home/u270246527/domains/sidelinesquabble.com/public_html/staging/wp-content/plugins/paid-memberships-pro/includes/functions.php(1396): do_action() 6 /home/u270246527/domains/sidelinesquabble.com/public_html/staging/wp-includes/class-wp-hook.php(326): pmpro_do_action_after_all_membership_level_changes() 7 /home/u270246527/domains/sidelinesquabble.com/public_html/staging/wp-includes/plugin.php(205): WP_Hook->apply_filters() 8 /home/u270246527/domains/sidelinesquabble.com/public_html/staging/wp-includes/pluggable.php(1396): apply_filters() 9 /home/u270246527/domains/sidelinesquabble.com/public_html/staging/wp-admin/users.php(228): wp_redirect() 10 {main}

thrown

Thank you for your feedback. We’ll take a further look into this and fix the error that is occurring. Note that this error is not fatal and will not affect the functionality of your site or give the ‘Critical Error’ message – are there any other errors that come up? Have you been able to use the Add On and its functionality despite the error you have experienced?

Kind Regards,
Jarryd
Support Manager at Paid Memberships Pro

There are no errors listed besides the critical error that gets listed when I delete a user and I can use my website when the plugin is activated.

(My website is football based and when my users register they are required to choose their favorite NFL team. If you are familiar with BuddyBoss… I have the 32 NFL teams listed each as a BuddyBoss Profile Type. The user selects their favorite team during the registration process, thereby choosing their user Profile Type.)

The issue I have with the Addon activated is… When a user registers and chooses their favorite NFL team/Profile Type, the incorrect team/Profile Type gets associated with the user. For example a user chooses ‘Arizona Cardinals’ as their favorite team during registration. The user’s profile lists ‘Baltimore Ravens’ as their favorite team. This does not happen when I deactivate the Addon. I do not know what other teams are switching like this. I have not registered 32 different users.

Please send me your Site Health information so that I can have a better understanding of your site and look further into this for you? Do you have any custom code running on your site?

Your Site Health contains details about your WordPress and PMPro setup which can help us quickly pinpoint possible conflicts or problems that could cause the issue you’re currently experiencing.

Please follow the steps below to retrieve your Site Health Info in the WordPress admin and reply back to us when the details have been added:

Navigate to Tools > Site Health in the WordPress admin.
Click on the “Info” tab.
Click the button to “Copy site info to clipboard”.

The entire output of your Site Health is now copied to your clipboard. You can paste it into a reply here.

Kind Regards,
Jarryd
Support Manager at Paid Memberships Pro

I have a code snippet I use for BuddyBoss Groups and a bunch of CSS. That is the extent of the code I use on my site. Here is my Site Health…

 

wp-core<br><br>version: 6.5.5<br>site_language: en_US<br>user_language: en_US<br>timezone: America/Detroit<br>permalink: /%postname%/<br>https_status: true<br>multisite: false<br>user_registration: 1<br>blog_public: 1<br>default_comment_status: open<br>environment_type: production<br>user_count: 39<br>dotorg_communication: true wp-paths-sizes<br><br>wordpress_path: /home/u270246527/domains/sidelinesquabble.com/public_html/staging<br>wordpress_size: 62.66 MB (65708538 bytes)<br>uploads_path: /home/u270246527/domains/sidelinesquabble.com/public_html/staging/wp-content/uploads<br>uploads_size: 43.32 MB (45427723 bytes)<br>themes_path: /home/u270246527/domains/sidelinesquabble.com/public_html/staging/wp-content/themes<br>themes_size: 46.08 MB (48320746 bytes)<br>plugins_path: /home/u270246527/domains/sidelinesquabble.com/public_html/staging/wp-content/plugins<br>plugins_size: 166.34 MB (174424809 bytes)<br>database_size: 15.77 MB (16531456 bytes)<br>total_size: 334.18 MB (350413272 bytes) wp-dropins (1)<br><br>object-cache.php: true wp-active-theme<br><br>name: BuddyBoss Child (buddyboss-theme-child)<br>version: 1.0.1<br>author: BuddyBoss.com<br>author_website: https://www.buddyboss.com/<br>parent_theme: BuddyBoss Theme (buddyboss-theme)<br>theme_features: core-block-patterns, widgets-block-editor, menus, post-thumbnails, editor-style, buddypress-use-nouveau, automatic-feed-links, title-tag, html5, customize-selective-refresh-widgets, custom-logo, post-formats, woocommerce, job-manager-templates, align-wide, widgets<br>theme_path: /home/u270246527/domains/sidelinesquabble.com/public_html/staging/wp-content/themes/buddyboss-theme-child<br>auto_update: Disabled wp-parent-theme<br><br>name: BuddyBoss Theme (buddyboss-theme)<br>version: 2.6.20<br>author: BuddyBoss<br>author_website: https://www.buddyboss.com/<br>theme_path: /home/u270246527/domains/sidelinesquabble.com/public_html/staging/wp-content/themes/buddyboss-theme<br>auto_update: Disabled wp-themes-inactive (1)<br><br>Twenty Twenty-One: version: 2.2, author: the WordPress team, Auto-updates disabled wp-mu-plugins (1)<br><br>BuddyBoss Performance API: version: 1.0.0, author: BuddyBoss wp-plugins-active (15)<br><br>BuddyBoss Platform: version: 2.6.20, author: BuddyBoss, Auto-updates disabled<br>BuddyBoss Platform Pro: version: 2.5.40, author: BuddyBoss, Auto-updates disabled<br>BuddyPress Auto Join Groups: version: 1.2.3, author: BuddyDev, Auto-updates disabled<br>BuddyPress Display xProfile: version: 1.8.3, author: Wbcom Designs, Auto-updates disabled<br>BuddyPress Extended User Groups Widget: version: 1.0.6, author: BuddyDev Team, Auto-updates disabled<br>Code Snippets: version: 3.6.5.1, author: Code Snippets Pro, Auto-updates disabled<br>Code Snippets Pro (Premium): version: 3.6.5, author: Code Snippets Pro, Auto-updates disabled<br>Football Game of the Week Widget: version: 1.6, author: The Ref, Auto-updates disabled<br>Hostinger AI: version: 2.0.6, author: Hostinger, Auto-updates disabled<br>Hostinger Tools: version: 3.0.2, author: Hostinger, Auto-updates disabled<br>LiteSpeed Cache: version: 6.2.0.1, author: LiteSpeed Technologies, Auto-updates disabled<br>Paid Memberships Pro: version: 3.0.5, author: Paid Memberships Pro, Auto-updates disabled<br>SportsPress: version: 2.7.21, author: ThemeBoy, Auto-updates disabled<br>Top Fanbases: version: 1.0, author: The Ref & ChatGPT, Auto-updates disabled<br>Wbcom Designs - BuddyPress Member Blog: version: 2.1.1, author: Wbcom Designs, Auto-updates disabled wp-plugins-inactive (4)<br><br>Akismet Anti-spam: Spam Protection: version: 5.3.2, author: Automattic - Anti-spam Team, Auto-updates disabled<br>BuddyPress Xprofile Member Type Field: version: 1.0.8, author: BuddyDev.Com, Auto-updates disabled<br>Paid Memberships Pro - BuddyPress & BuddyBoss Add On: version: 1.4.1, author: Paid Memberships Pro, Auto-updates disabled<br>Paid Memberships Pro - Set Expiration Dates Add On: version: 0.7, author: Stranger Studios, 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We're thrilled to have you join our community of passionate sports fans.\r\n\r\nWe've automatically added you to the groups of your favorite team and the division they play in.\u00a0 Get ready to engage in lively debates, share your thoughts, and connect with fellow fans who share your enthusiasm.\r\n\r\nHere's what you can expect as a member of Sideline Squabble:\r\n\r\nExclusive Discussions: Dive into conversations with fans of your favorite team.\r\nLatest News & Updates: Stay informed with real-time updates and insights.\r\nEvents & Contests: Participate in special events, trivia, and contests to win exciting prizes.\r\nCommunity Engagement: Connect with a vibrant community of sports enthusiasts.\r\nTo get started, log in to your account here and check out your team's group. Feel free to introduce yourself and start squabbling!\r\n\r\nIf you have any questions or need assistance, our support team is here to help. 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Thank you, please share the code recipe for the groups that you are using as well?

Kind Regards,
Jarryd
Support Manager at Paid Memberships Pro

Here is the snippet.

/* Make Subgroups The Default Tab */
add_filter( 'bp_groups_default_extension','bb_custom_sub_group_tab');
function bb_custom_sub_group_tab( $default_tab ){

  $group = groups_get_current_group();//get the current group

  if( empty( $group ) ) {
    return $default_tab;  
  }

  // Check whether the group has sub-groups, in that case enable the subgroups tab.
  if ( bp_enable_group_hierarchies() ) {
    $descendant_groups = bp_get_descendent_groups( bp_get_current_group_id(), bp_loggedin_user_id() );
    if ( count( $descendant_groups ) > 0 ) {
      return 'subgroups';
    }
  }

  return $default_tab;
}

Thank you for your feedback. The code snippet shouldn’t affect this functionality. I’m working on trying to replicate this issue on a test environment, I’ll provide feedback ASAP.

Kind Regards,
Jarryd
Support Manager at Paid Memberships Pro

Thanks for looking into this Jarryd.

Can PMP be configured to be used with BuddyBoss without using the BuddyBoss Addon? Do you have a link to instructions or a tutorial on how this is done?

Thanks

I’m afraid I haven’t been able to replicate the same behavior you are experiencing on my own site. You can’t connect BuddyPress/Boss to PMPro without the integration Add On though.

How do users select their team during checkout? I visited https://staging.sidelinesquabble.com/membership-account/membership-checkout/ however PMPro appears to be deactivated.

Kind Regards,
Jarryd
Support Manager at Paid Memberships Pro