Plugins Stopped Appearing in Widgets on Desktop Website

  • Hi there,

    A number of my plugins that live in widgets on my website are no longer appearing on my desktop website. They are, however, appearing on my mobile site (my site is responsive, so I’m not sure why they’re appearing on one and not the other). I have to believe the issue is with my website itself, rather than the plugins, since they all stopped appearing in tandem.

    Here is a list of the plugins/widgets no longer appearing and where they should appear:
    -Simple Social Icons (Primary Sidebar & Footer 2)
    -Instagram Feed by Smash Balloon via “text” widget (Primary Sidebar)
    -Genesis – eNews Extended (Before Header & Footer 3)
    -Image Widget (Footer 1)

    I deactivated + activated some of these, purged my host cache, and re-pasted code into widget boxes, but nothing seems to be working. I’m wondering if by updating my WordPress version recently I changed a setting or deleted some code from my HTML?

    Hoping someone has the answers. Please let me know if there are any questions at all that can help guide us towards a solution.

    Thank you very, very much in advance!

    All the best,
    Marisa

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hello!

    They appear when I check, except for the last sidebar widget, where it was supposed to be an image, I assume, but you have some sort of PHP code there, which doesn’t work, so the image isn’t displayed.

    Did you perform a hard refresh on your browser’s cache? Or try viewing the site in a private / incognito window, because there’s no cache there.

    Thread Starter theneonteaparty

    (@theneonteaparty)

    Hi Blade,

    Thank you so much for your speedy response! I placed a support ticket with the Instagram widget and they pointed out my issue, which is that a newly installed add blocker had been blocking those elements from appearing. Problem solved! It wasn’t my site at all.

    Thank you so much again for taking the time to respond to my question! I really appreciate it.

    Very best,
    Marisa

Viewing 2 replies - 1 through 2 (of 2 total)
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