• Resolved rickg

    (@sitetherapy-rick)


    Occasionally, we see the menu disappear. When we check the backend, the plugin is disabled. No one has disabled it (I’ve installed Simple History and no events show at all) the plugin is simply not enabled. Reenabling the plugin via the admin works fine but obviously we’d rather the plugin not disable itself. Any ideas on events that would trigger this?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Peter Featherstone

    (@peterfeatherstone-1)

    Hey there,

    I can’t say I’ve ever experienced this nor know where to start even debugging something like that.

    The only thing in the plugin that triggers it to deactivate is if you are on a PHP version less than 5.4 so maybe if your server PHP version got changed it would deactivate but that’s highly unlikely.

    Have you checked your PHP error logs to see if there have been any errors related to my plugin which may have caused it to disable?

    Awaiting your reply.

    Peter

    Thread Starter rickg

    (@sitetherapy-rick)

    Interestingly, there are several db related errors around the plugin including some cannot connect to MySQL server. Link here if you’re curious:

    https://dl.dropboxusercontent.com/u/9041343/php_errorlog

    I’ll be diving into this later (PHP, btw, is 7.01)

    Peter Featherstone

    (@peterfeatherstone-1)

    Hey there,

    Thanks for that. It does look like you are having quite a few SQL issues with your WordPress setup. I don’t think they are related to my plugin however as the same error is there for different plugins, specifically

    WordPress database error Query execution was interrupted for query...

    This even happens when accessing your standard WP tables. I’m not sure why that would make my plugin deactivate itself though, very strange.

    Please let me know if you find the cause and fix.

    Peter

Viewing 3 replies - 1 through 3 (of 3 total)
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