Plugin`s cron generates incorrect price for products with discounts

  • danyloliptuha

    (@danyloliptuha)


    12 months ago

    Hello! We use your Product Feed PRO plugin for Woocommerce to generate Google Feeds. Currently, we set the feed to update automatically every hour. But if we use the WooCommerce Dynamic Pricing & Discounts plugin by RightPress to set discount prices for products, your plugin starts generating the wrong prices for such products. Please see the following screenshots: https://i.imgur.com/06mhszm.png, https://i.imgur.com/IBmD1Az.png

    Everything works fine if we update the product feed manually using your manual update button, though. So I assume the problem is in your cron that updates feeds automatically. Please investigate that issue and let us know if you need any details.

    Best regards,

    The page I need help with: [log in to see the link]

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  • supportadtribes

    (@supportadtribes)

    Hi,

    Thanks for using our plugin and reaching out to us. Please share the following with us so we can try to replicate the issue at hand.

    1. Your product feed URL;
    2. The plugin debug.log URL so we can tell how you configured your feed. This is how you can retrieve the debug.log URL: https://adtribes.io/send-your-debug-log-to-support/
    3. A screenshot of all discount rules you created in the WooCommerce Dynamic Pricing & Discounts plugin;
    4. A screenshot of your WooCommerce tax settings (WooCommerce > Settings > Tax > Tax options + Standard rates
Viewing 1 replies (of 1 total)
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