[Plugins: Cookie Control and FlexyTalk] Conflicts

  • Both plugins I like and are easy to work with yet they don’t work together. Installing the two together means that FlexyTalk (FT) seems to override the Cookie Control (CC) button. I assume one is high jacking the JS of the other but I cannot find it. To make things slightly more complicated the behavior varies in different browsers.

    This page (https://fernleafconsulting.co.uk/FLWP/live-chat/) has a custom template and should be the only one where FT is visable. But you will see CC icon is removed from other pages. [note: This is true in Safari but in Chrome the CC icon disappears and reappears depending on the state of FT]

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  • Hi Andrew, I’m FlexyTalk developer. I received your mail

    Unfortunately I don’t have an IPad to check the issue.

    Could you point me to a page where both plugins are installed and in conflict?

    regards,

    Sebastian

    Thread Starter AndrewHodges

    (@andrewhodges)

    Thanks for replying.

    CC should appear on every page. FT should only appear on the LiveChat page. The problem renders differently on every browser I have tried!

    Both Plugins work on my Live Chat page. (FLWP/live-chat/)
    On other pages FT plugin is not called and, rightly, does not appear but
    On all other pages the CC plugin should appear and does not.
    If I deactivate FT plugin CC works as it should.

    In other browsers the behaviour is basically the same with little oddities.

    I would really like to use your plugin as it works well with apps on mobiles etc and I will subscribe if we can get it to work. Anything I can do to help let me know.

    The link to the Live Chat page was on my first post. The conflict appears to be applied when both are activated.

Viewing 2 replies - 1 through 2 (of 2 total)
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