Plugins causing slow ajax requests + slowing down site

  • Resolved samuelashbrook

    (@samuelashbrook)


    1 year, 9 months ago

    I am using the plugins: “Woo Discount Rules” & “Woo Discount Rules Pro 2.0” and they work well however, I have noticed a severe decrease in page performance which is almost making the site unusable. The site currently has “17560” different discounts for different customers/ different products. When the plugins are enabled, simply adding products to the basket was taking around 20-30 seconds whereas when the plugins were disabled, this process took less than 1 second.

    Similarly, page loading times dropped from under 1 second to more than 15 seconds with the plugins enabled. Is there any fix for this and would this be caused by the large quantity of discounts on my site?

    Many Thanks.

    Test with plugins enabled: https://imgur.com/a/VQLbg7q

    Test with plugins disabled: https://imgur.com/a/96Gu1PC

Viewing 7 replies - 1 through 7 (of 7 total)
  • sangeethasrinivasan

    (@sangeethasrinivasan)

    Hello,

    Thank you for contacting us.

    In order to determine the cause of the loading issue, we would like to investigate the differences when our plugin is enabled and disabled.

    To assist you further, we kindly request that you open a support ticket at the following link: https://www.flycart.org/support. Our dedicated support engineers will promptly provide you with solutions.

    We greatly appreciate your cooperation.

    Thank you.

    I have the same issues but with only 49 disrount rules added. Did you get help, @samuelashbrook ?

    sangeethasrinivasan

    (@sangeethasrinivasan)

    Hi @johanlinder

    Thank you for reaching out.

    Just to confirm, are you using our latest version 2.6.0 ?

    If you are using older version, can you update our plugin and have a check ?

    Here is a guide which might be of helpful: https://docs.flycart.org/en/articles/2258499-version-updates

    If you are using latest version, we kindly request that you open a support ticket at the following link:?https://www.flycart.org/support. Our dedicated support engineers will promptly provide you with solutions.

    We greatly appreciate your cooperation.

    Thank you.

    @johanlinder @samuelashbrook did they solve the problem? Same here…??????

    crazy slow after adding 5+ items, all updated

    sangeethasrinivasan

    (@sangeethasrinivasan)

    Hi @jptailfashion

    We appreciate you getting in touch with us!

    To address the slowdown problem you’re experiencing and provide you with prompt assistance, could you please create a support ticket at this link: https://www.flycart.org/support? Additionally, it would be very helpful if you could provide us with the following information:

    • Screenshots of a few example discount rules you’ve set up. and
    • The URL of your website.

    Your cooperation would be greatly appreciated!

    Thanks
    Team Flycart

    rustichella90seconds

    (@rustichella90seconds)

    It’s the third time I contacted the support, still not solved.

    nejccesar

    (@nejccesar)

    I have the same problem, we have around 1000 coupons and the product page is slowed down by 15 seconds. Other pages are working ok, when I disable the plugin it starts working again.

Viewing 7 replies - 1 through 7 (of 7 total)
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