Plugins + Appearance missing from Dashboard

  • Resolved Emily

    (@bewildinspired)


    1 year, 6 months ago

    A client recently hired me to help her with her website because her previous web designer is no longer working on websites. This one is fairly involved and neither myself nor my client can see plugins or appearance in the dashboard. The previous web designer said it was because of WP ERP but never gave any kind of idea of how to fix it. I was able to go in through the hosting (siteground) and delete the WP ERP plugin, but that didn’t resolve the issue. We are both set up as admins, but at this point we cannot add, activate or remove any plugins and there’s a time sensitive plugin I need to add for the client. Because this website is so involved, we didn’t want to disable all plugins unless there was no other option. Can you help? Thanks!

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Md. Tanvir Chowdhury

    (@tanvir101)

    Hi @bewildinspired
    Thanks for reaching out to us.
    If I’m correct your site is not using the WP ERP plugin as you have deleted the plugin already. After removing the plugin, WP ERP doesn’t have any influence on any sites including yours. I believe you understand.
    However, if you are facing any issues while using the WP ERP plugin, you can contact the support team and we will look into it.

Viewing 1 replies (of 1 total)
  • The topic ‘Plugins + Appearance missing from Dashboard’ is closed to new replies.