[Plugin: WP Customer Reviews] Version 2.43 – stars not showing

I’m having the same problem! Even when a customer tries to review us they are unable because the stars doesnt show up.

Please help! I keep getting complaints about it and I’m losing valuable reviews!

https://www.lowcountryvalet.com/reviews

@mrnewton. I looked at your site and it seems the only problem is that the image that displays the background of the “base” div which displays the stars is missing. I tested it on your page and all you need to do is set the background img of “base” div to an image that’s actually there. Here’s a link to the image you need. https://deaddictioncentres.in/wp-content/plugins/wp-customer-reviews/newstars.png

Where is that located and how do I add the png file?

Just upload the image I gave you to your own site.

Open the wp_customer reviews css file. Find the the #wpcr_respond_1 .average and #wpcr_respond_1 .base lines and replace the current background image with the url for the new image you uploaded.