[Plugin: WP Complete Backup] Fatal Error On Backup

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  • Plugin Author codetree

    (@codetree)

    bformhals,

    In order for the plugin to work, it requires your web host to have the PHP zip library installed on the server. Most PHP web hosts have this library installed and is ultimately why we chose to use it.

    You have highlighted an area that we can improve however, telling users of this issue if the plugin detects that the zip library is not present.

    In the meantime, if you want to consider moving to a new web host that has the PHP zip library installed, we recommend HostGator.com

    Hey,

    I downloaded your plugin and after running the back i logged out. I try to go on my website and nothing works. And this is what shows up: https://www.naeementerprise.com. I cant even go on to my admin page. Please help me out!! Thanks!!

    Plugin Author codetree

    (@codetree)

    Sheiksae,

    When I go to naeementerprise.com I see your website just fine. Additionally, when I try your admin page, WP is asking me to upgrade your database (and is giving me the feature to do so). I think you have some other problems with your site that you should look into first.

    However, in the future if you run into a plugin that causes your site not to load after you install it; FTP into the plugins folder of your website and delete the folder of the offending plugin. If the plugin was truly the cause of the issue, deleting the folder should restore functionality.

    Thanks,

    MyCodeTree Support Team
    https://mycodetree.com

Viewing 3 replies - 1 through 3 (of 3 total)
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