Plugin works on one but not on another website

  • Resolved andrewfs125

    (@andrewfs125)


    6 years, 6 months ago

    Hi,

    I’ve got two websites on which I’ve installed Sassy. On one it works like a charm.

    However on the other (with practically the same setup) it doesn’t work:

    – from the admin dashboard when searching for Sassy within the new plugin search, it shows Sassy, but without the logo.

    – once installed, the icon before Sassy Social Share is missing

    – when clicking on it, it shows all the settings not in tabs, but in one page that seems to be stuck.

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  • Thread Starter andrewfs125

    (@andrewfs125)

    I use Chrome and have an AD Blocker installed, and that caused the problem. Because with the Ad Blocker active it works fine.

    On the other WP install it works fine even with Ad Blocker, I have no clue why, but hey, if it works it works.

    Plugin Author Heateor Support

    (@heateor)

    Hi there,

    Good to know if it’s working now. If you still have issues with it please drop an email at support[at]heateor[dot]com so that we can assess the situation.

Viewing 2 replies - 1 through 2 (of 2 total)
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