Plugin working on one theme, not working on another

hello,

Can you please create a new fresh page, add the shortcode and share Page URL, so I can check the issue.

• This reply was modified 5 years, 3 months ago by Rafik.

I got the same issue. It’s not working after I migrated the site to our new host.

Instagram Feed at the bottom: https://afrovoiceradio.org.au/c

Screenshots
New Host: https://prnt.sc/q5u3am
Old Host: https://prnt.sc/q5u3pv

• This reply was modified 5 years, 3 months ago by edkristiand.
• This reply was modified 5 years, 3 months ago by edkristiand.

Here’s the page where I have added the code: https://thoughtmover.in/insta-test/

Can you check why the issue is happening?

Hello,

https://afrovoiceradio.org.au This site is password protected I am not able to see anything https://prnt.sc/q6fzww

This is https://thoughtmover.in/insta-test/ your old site and here working right?

Thanks

This is https://thoughtmover.in/insta-test/ your old site and here working right?

Here it’s not working. I have inserted the code here but it’s not working. Can you please check and tell me how to rectify this

Hello,

Thanks for the clarify

We have checked in our system its working fine, can you please ‘flush all cache’ https://prnt.sc/q6xs4p
Also, update the plugin if you are running an old version of the plugin.
let me know if you still facing the issue.

Thanks

Hello,

Plugin is updated and cleared all cache. But still facing the issue.
Site URL: https://afrovoiceradio.org.au/

Thanks

Hello,

Thanks for the quick replay.
We need to check in detail.
Find your site and join our live chat (https://prnt.sc/q6y7mn ) our technical team will assist you.

Thanks

• This reply was modified 5 years, 3 months ago by Rafik.