Plugin worked ok for some time then crashed

  • Plugin was working ok then it crashed. IT support and programmer could not solve issue, reinstalling few times also, reconnecting…nothing helps. Plugin simply loads screen forever and that is it. Switching to new plugin because of that unfortunately.

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi @sailboatrc

    That’s a really terrible experience.

    I’m particularly shocked to hear our support team couldn’t resolve the issue. Could you please share a link to your forum thread or provide your ticket number so we can take a deeper look at the issue for you?

    Hi @sailboatrc,

    I’ve reached out to you via the email you provided. In the future, I recommend contacting us directly to avoid sharing your email in public forums, as this can lead to receiving unsolicited emails.

    Your ticket number is #7697811. We’ll be awaiting your response

    Hi @sailboatrc,

    I’ve asked the forum moderators to help remove your email from the reply.

    For us to move forward, you need to reply to the email we sent to you with the requested information. Please let’s continue the conversation via email

    Moderator Support Moderator

    (@moderator)

    @sailboatrc please do not offer to log in to your site backend, even if its test/staging one

Viewing 4 replies - 1 through 4 (of 4 total)
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