Plugin WordPress Admin pages are blank

  • Resolved daveslc

    (@daveslc)


    6 years, 6 months ago

    In wordpress, in the admin panel for the dreamobjects plugin, when you click on any of Dreamobjects or Backups, the page has no info. No settings appear, or anything. Only this: As of June 21, 2018, DreamObjects has moved to a new datacenter. The DreamObjects Backup Plugin has automatically begun using the new datacenter, but you will need to migrate existing data to the new cluster on your own. In order to prevent possible file collisions, it is recommend you migrate your old files to a new and differently named bucket.

    The plugin seems to be working behind the scenes as I can see my backups in the Dreamhost panel, but there is nothing there in wordpress.
    I’m using: WordPress 4.9.3.
    And the latest plugin version.

    • This topic was modified 6 years, 6 months ago by daveslc.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    What version of PHP are you on?

    Thread Starter daveslc

    (@daveslc)

    PHP 5.6, fastCGI

    Thread Starter daveslc

    (@daveslc)

    Ok, I just updated to PHP 7.0, fastCGI, and that fixed it.
    Thanks!

    Is there any work around for this that doesn’t involve upgrading our PHP? Perhaps a config change we can make, etc? We are running PHP 5.6, but our last attempt to upgrade the PHP to 7.2 broke the entire site and we had to revert back to 5.6.

    We have an active user base depending on the site and the upgrade basically made it inaccessible for thousands of users.

    I managed to upgrade to 7.0 FastCGI and it worked, however now the Backups page doesn’t have anything aside from the line of text (no options to actually choose the bucket):
    Settings
    Configure your site for backups by selecting your bucket, what you want to backup, and when.

    Please help if you can. All I’m trying to do is get our backups correct and I’ve put almost 3 days into it because of plugin/php incompatibility and now I’m on the correct PHP and it still isn’t fully working.

    • This reply was modified 6 years, 5 months ago by ctrue321.

    I found a solution for this. Reset the plugin and re-add your key and secret key. After applying the bucket selection options should be available for you again.

    I had to do it twice, so don’t be discouraged if it doesn’t work the first time.

Viewing 6 replies - 1 through 6 (of 6 total)
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