plugin won’t work on chrome browser

  • Resolved reyback9

    (@reyback9)


    5 years, 9 months ago

    Hello, Smart Slider 3

    I use this plugin for a while and it’s work fine. But yesterday all slider from this plugin are not work when I open my site in chrome browser.

    The page I need help with: [log in to see the link]

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  • Plugin Support Gabor

    (@nextendweb_gabor)

    Hi @reyback9!

    I can see, that currently you have different sliders on your website, not ours. Have you repaced them due to this error?

    If you still have them published somewhere, please send me a link to one of them!

    But if you cannot leave out our sliders like that, then probably there is a JavaScript error causing the problem. You could publish a slider until you would check this in Chrome -> go to the page with the slider not showing up -> press F12 -> click on Console -> refresh the page. This should point to an error, maybe a plugin. If it is a plugin, you could try to deactivate it to see if that helps. But if you aren’t sure, please send me a screenshot about the Console screen:
    https://smartslider3.com/contact-us/support/

Viewing 1 replies (of 1 total)
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