Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Eli

    (@scheeeli)

    Hi Dave,
    This key was successfully registered about an hour before you posted this support topic, and I see from your screenshot that you have the latest definition updates installed. So I suspect that this is just a caching issue on your end.

    Try clearing you cache and refreshing your wp-admin and it will probably update that message to show that your site is actually already registered.

    If not then you can also check the Console tab in your browser’s Inspector to see if there are any Javascript errors on that page that might explain why the registration check is being blocked.

    Thread Starter Dave Stevens

    (@paramedic192)

    OK, I will give that a try now. I know this is happening on at least 3 of our websites. Will update results.

    Thread Starter Dave Stevens

    (@paramedic192)

    that must have been it, because when we went back it appeared to already be registered. sorry to bother you.

Viewing 3 replies - 1 through 3 (of 3 total)
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