Hi @fatheaded1
Thank you so much for your patience.
I see that you have already contacted us through our support system, however, I am sharing my reply here as well regarding ImageMagick error message you are receiving and since you have already contacted your host
please check the following suggestions which should help with optimization issues in general.
– Add the following to your wp-config.php file (before the “That’s all! Stop editing…” message) to increase the amount of memory and time available for image optimization (this can be a larger number if your host/server will allow):
define( ‘WP_MEMORY_LIMIT’, ‘256M’ );
set_time_limit(0);
– Install our?Bulk Optimization Buffer?helper plugin to reduce the number of images optimized at once from 4 down to just 1, which eases server load during optimization (works simply by activating – refresh Bulk page after).
If the above does not resolve your issue, you can install our Imagify Tools plugin, which we have developed to offer more in-depth information about any issues that could be occurring.
Once installed, go to Imagify Tools > Infos, and let us know if any of the settings are highlighted in red and what error messages are being displayed. Screenshots would be appreciated, if possible. Once we have this information we may be able to offer better advice on how to fix your issue.
I’ll look forward to your response so we can hopefully get this resolved for you!
Best Regards,
Ioanna
