PLUGIN WONT DEACTIVATE!

  • Resolved bradenanderson

    (@bradenanderson)


    1 year, 4 months ago

    Your plugin seems to just not work, so I decide to deactivate and delete, however, all it does it show up with a notice box saying “Upgrade or Deactivate”, when I click deactivate, nothing happens. When I try to then manually deactivate, nothing happens. It won’t get off my system!!! I’m really close to reporting your app and your company to the proper authorities.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter bradenanderson

    (@bradenanderson)

    I found a solution, but this plugin is still very broken.

    Solution: Within plugins page, had to manually select the plugin via checkbox, deactivate, then delete. Using the “deactivate” button under the plugin title does not work (get this) because of your own pop up that appears asking me to pay for an upgrade. Good luck getting people to pay for something that barely works in the first place…

    Plugin Support Jasmine

    (@hyenokian)

    Dear @bradenanderson,

    Thank you for the topic.

    I want to mention, that this popup is designed for those users who are trying to upgrade to the Pro version.
    This popup is displayed so they will not lose the already created data of the Free version during the upgrading process.

    See the screenshot below:

    View post on imgur.com

    You just had to click on the Deactivate button again in the opened popup as mentioned in the Popup itself.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
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