• zimbo000

    (@zimbo000)


    I have previously used the plugin to migrate two sites to SiteGround, so am familiar with the process, and am now trying to do a third, but without success.

    I have tried twice and each time at the end I get “Migration Completed Except These Files” and on both times it is the complete WooCommerce plugin directory that has not been copied across:

    https://www.jacksgallery.co.uk/wp-content/uploads/1721743993-c4c699bf8f7d83938ae7512b1d641e739971f3b8/plugins/woocommerce.tar

    The requested URL returned error: 404 Not Found

    When I look at the Uploads directory on the current site and in the directory the plugin creates (/key/plugins), there is no woocommerce.tar file in the plugins directory.

    I should say that after the first failure, I deleted all files on SiteGround under public_html and generated a new Migration Code, but still ended up with the same error. The temporary URL is above and if you look at the current live site – https://www.jacksgallery.co.uk – you will see all the product listings are missing from the menu.

    I have manually FTP’d the WooCommerce directory from the current site into SiteGround /plugins but this did not work (I’ve left the directory in situ). I tried to login to the temp site to see if WooCommerce needed activating, but I get a message “ERROR for site owner: Invalid domain for site key”. I also tried via SiteGround and that didn’t work either.

    Please help/advise how to solve this problem. It is urgent as the current site’s hosting expires in a week and I need to get the site moved to SiteGround to avoid having to renew.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Vladimir Trandev

    (@vtrandev)

    Hello @zimbo000,

    In order for us to assist you more properly with your case, please submit a support ticket in your Client Area at Siteground.

    Regards,

    Vladimir

Viewing 1 replies (of 1 total)
  • You must be logged in to reply to this topic.