Plugin Widget Broken – Not Working

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Author K

    (@koelle)

    How does the widget in the frontend look like?

    Thread Starter David Hartman

    (@documentaries)

    Nothing appears from it at all. A slideshow is installed now at the bottom right sidebar of the homepage – beneath (“Program Support..” and that logo).

    When it first stopped working, the slideshow title would appear, but not the slideshow. Now nothing appears.

    https://massprodcoalition.org

    Thanks for looking into this!

    Plugin Author K

    (@koelle)

    Did you re-add the Widget after updating?

    Thread Starter David Hartman

    (@documentaries)

    Yes. After it stopped working, I tried re-installing the widget – and then re-installing the plugin.

    At first the logos were scrambled and in the wrong place and size (we were using 3 slideshows stacked). Then it just disappeared and stopped working all together.

    Plugin Author K

    (@koelle)

    I am pretty sure there is an issue that no results have been retrieved from the database. I changed the plugin to display nothing if no results were found.

    The question remains why nothing is found, as it works perfectly fine on my local server. Did you check the category that it is really a link category? And that there are links in the category?

    Thread Starter David Hartman

    (@documentaries)

    Yes. Unless I’m missing something our link categories are the same they have always been. There are three link categories – they use images uploaded to this WordPress account and are included in the links setup. Screenshot below.

    https://massprodcoalition.org/wp-content/uploads/2015/09/Links_Screenshot.png

    Thanks for working on this.

    Plugin Author K

    (@koelle)

    does the standard link widget work?

    Thread Starter David Hartman

    (@documentaries)

    It seems to – just plugged it in with the same link category I referenced before for example.. “Bronze Sponsors”

    https://massprodcoalition.org

    Never used this for anything by itself though.

    Plugin Author K

    (@koelle)

    Hmm, now I am out of options. I can only offer you to have a live look at your site if you give me access to the wordpress admin panel. You can think about it and send me an email

    Thread Starter David Hartman

    (@documentaries)

    Happy to have you take a look in the admin. You can email me directly, or let me know how to email you the info – I don’t see a way to contact you on here.

    [email protected]

    Plugin Author K

    (@koelle)

    I guess the problem is resolved?

    Thread Starter David Hartman

    (@documentaries)

    Just wanted to update here that the slideshow is working great once again for me.

    Kolja was very responsive and fast with solutions to improve the functionality. And went above and beyond to help resolve the issues we were having quickly.

    Thanks so very much!

    Plugin Author K

    (@koelle)

    you are welcome

Viewing 13 replies - 1 through 13 (of 13 total)
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