[Plugin: W3 Total Cache] CND Error

  • Hi
    I set up a new ftp in my cpanel and tried adding what I think are the correct settings in the CDN FTP configuration area. I used the file path as shown in my cpanel/ftp area. When I test the ftp server the error is:
    Error: Unable to change directory to: /home/whm50/public_html/w3cdn.

    I get the same message when I try to export the media library.

    In preview all the images are missing.

    Does this all matter or should I just give up on the cdn bit? To be honest, I don’t even know what the CNAME is meant to be. I guessed it’s the same as the ftp host name? That’s what I’ve used but could that be causing the issue?

    Is my knowledge so limited that I should simply deactivate the plugin? I’m worried I’m actually doing more harm than good and that I could be messing with settings etc that I shouldn’t be? I’ve scoured the FAQ etc but am none the wiser.

    Thanks in advance for any advice.

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  • Thread Starter MichelleRAdams

    (@michelleradams)

    As per my other thread, I’ve deleted the plugin now, it’s too overwhelming. I’ll wait until I can justify to pay the developers the few hundred dollars I see as a help option within the plugin support area.

    There are instructions/tips in the FAQ. You don’t have to bite off every single optimization in one step, starting with defaults is not a bad thing.

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