Plugin view and download files not working with the Axtra Theme.

Hi,

Please try using a shortcode block. Also, make the section (where the shortcode block is entered) full width when you edit the page.

Furthermore, please right click on the page on the frontend and click inspect to open the browser’s page inspector tool and go to console tab and see if there is any error related to this plugin. If so, let me know what is the error.

Thanks.

Greetings

I am using elemetor to edit the page and it has nothing. the container is full width. I am using the shortcode [upf_manager] for the view. What is the issue I cannot understand!

I used [upf_upload] [upf_display] to view the file by clicking on it and it is working. But when I use [upf_manager] I am not able to click on any of the files. I can click on folders but not files.

Also, I cannot use [upf_display] [upf_upload] because they do not provide the option to download the file or create folders. It just displays files and not folders

Thankyou

• This reply was modified 1 year, 1 month ago by Kevin.

Hi,

I checked and the theme you mentioned is a paid theme and we can not test with that on our end.
To find the conflict with this theme, please check the inspector (right click and click inspect) console on the frontend and see if there is any error related to the theme or plugin.

If you still have issues, please fill the contact form on our site here – https://userprivatefiles.com/support/

Thanks.